Experienced Sales Development Representative – Technical Account Growth and Observability Solutions

About Us

Honeycomb is a pioneering observability platform that empowers engineering teams to uncover and resolve complex issues in their cloud applications. Our innovative approach enables developers to ask novel questions, deploy with confidence, and focus on high-value work that drives innovation. As a leader in the developer tools space, we've partnered with renowned companies like HelloFresh, Slack, LaunchDarkly, and Vanguard, and have been recognized as one of Forbes' America's Best Startups of 2022 and 2023. We're now seeking an experienced Sales Development Representative to join our growing team of technical customer advocates and drive growth through our product-led motion.

About the Role

We're looking for a highly motivated and strategic Sales Development Representative to join our team. As a key member of our sales organization, you'll be responsible for generating quality opportunities for our sales teams through creativity, experimentation, and a deep understanding of our product, users, and industry. You'll work closely with experienced sales professionals, leverage your skills in prospecting, and drive engagement within our Free and Pro Customer Accounts. This is an exciting opportunity to learn, grow, and become a successful technical sales account executive.

Key Responsibilities

• Generating quality opportunities for Honeycomb sales teams through creativity and experimentation utilizing emails, phone calls, and social selling.
• Continually learning, trying new things, and working to better understand our product, our users, our industry, common industry challenges, competitive solutions, and new ways to prospect.
• Effectively managing, qualifying, and converting inbound leads. This means managing your own inbound pipeline and staying on top of tasks and follow-ups to ensure that no prospects fall through the cracks.
• Executing thoughtful research as part of your account planning that demonstrates a strong knowledge of the prospect's industry, current technology stack, competition, and business goals to support effective outbound motions.
• Conducting high-level qualification and discovery conversations in strategic accounts. Be confident owning and leading a call with a prospect or group of prospects, leveraging MEDDPICC and Command of the Message to drive the opportunity forward.
• Partnering closely with experienced sales professionals who are motivated to see you succeed and develop your skill set.
• Providing timely and accurate forecasts, based on evidence and not hope, and clear visibility on sales and revenue performance by actively handling your pipeline of conversations and opportunities.

What You'll Bring

We're looking for a highly motivated and strategic Sales Development Representative who possesses the following skills and qualities:

• An excitement for learning, a curiosity to understand our potential customers, and a drive to help them solve their problems using Honeycomb's unique approach to observability.
• Superb communication and writing skills with the ability to be creative and craft engaging messaging utilizing data.
• The ability to think logically about a problem and identify multiple ways to solve it and test those hypotheses.
• Excitement to drive towards a monthly and quarterly target of quality opportunities and revenue.
• Exceptional time management skills. You'll be asked to do a volume of calls, emails, and LinkedIn messages daily, and you'll have to successfully prioritize your time and manage expectations with your internal partners and external prospects.
• Excited by the prospect of working cross-functionally with sales and different marketing departments. You'll have exposure to different departments like Sales, Marketing, Finance, Product, Engineering, etc., which will help you determine your career path at Honeycomb.
• Positive and energetic communication skills and excellent listening skills.
• A self-starter with a track record of successful, credible achievements.
• You share our values and work in accordance with those values.
• A curious personality with a desire to grow and win.

What You'll Get When You Join the Hive

We offer a comprehensive compensation package that includes:

• Base pay of $65,000 + commission for OTE to equal $95,000.
• A stake in our success - generous equity with employee-friendly stock program.
• It's not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience.
• Time to recharge - Unlimited PTO and paid sabbatical.
• A remote-first mindset and culture (really!).
• Home office, co-working, and internet stipend.
• 100% employee/75% for dependents coverage for all benefits.
• Up to 16 weeks of paid parental leave, regardless of path to parenthood.
• Annual development allowance.
• And much more...

Diversity & Accommodations

We're building a diverse and inclusive workplace where we learn from each other, and welcome nontraditional candidates, and people of all backgrounds, experiences, abilities, and perspectives. You don't need to be a millennial to join us. All gens are welcome! Further, we follow federal and state disability laws and are happy to provide reasonable accommodations during the application phase, interview process, and employment. Please email [email protected] to discuss accessible formats or accommodations. As an equal opportunity employer, our hiring process is designed to put you at ease and help you show your best work; if we can do better - we want to know.

Submit Your Application

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.