Experienced Customer Service/Inside Sales Representative (Property and Casualty) – Remote Opportunity for Insurance Professionals with a Passion for Delivering Exceptional Customer Experiences
About Us
At Concentrix + Webhelp, we're a global organization that's redefining the customer experience (CX) landscape through innovative technology and exceptional service delivery. Our mission is to empower the world's best-known brands to improve their businesses by providing unparalleled customer experiences. With a diverse team of over 400,000 game-changers from 70+ countries, we're united by a shared passion for delivering authentic experiences that leave a lasting impression.
Join Our Team
We're seeking an experienced Customer Service/Inside Sales Representative (Property and Casualty) to join our remote team. As a key member of our organization, you'll have the opportunity to reimagine your career journey and develop "friends for life" while working from the comfort of your own home. Our company culture is built on the principles of inclusivity, diversity, and genuine compassion, making us the perfect fit for professionals who share our values.
Career Growth and Personal Development
We're committed to investing in our people's growth and development, which is why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With over 80% of our managers and leaders promoted from within, there's real career growth potential at Concentrix + Webhelp. Our company culture is built on the principle of "championing our people," which means we significantly invest in our people, infrastructure, and capabilities to ensure long-term success for both our teams and our customers.
Key Responsibilities
- Actively listen and ask questions to identify customer needs.
- Advise on plan options, coverages, and pricing.
- Process new and/or amended enrollments.
- Ensure our clients' customers enjoy authentic experiences.
- Deliver expert customer experiences...with a smile.
Qualifications
To succeed in this role, you'll need to possess the following qualifications:
- Reside in the United States or have a valid U.S. address for residence.
- Active license to sell P&C insurance.
- High school diploma or GED.
- Passion for helping others.
- Patient and empathetic nature.
- Ability to pass a background check and drug screen.
- Fluent in English or Bilingual (Spanish/English).
What's in It for You
We're committed to investing in our people's growth and development, which is why we offer a range of benefits and perks, including:
- Base pay plus incentives with work-from-home convenience.
- Differential for Bilingual (Spanish/English).
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
- A range of other perks and benefits.
Join Our Team Today
If you're a motivated and compassionate professional with a passion for delivering exceptional customer experiences, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call Concentrix + Webhelp their "employer of choice."
Location and Requirements
This role is based in the United States, with the ability to work from home. To be eligible for this position, you must reside in the United States or have a valid U.S. address for residence. We're an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets, and we're committed to providing a workplace that's inclusive and respectful of all individuals.
How to Apply
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