**Experienced Live Chat Email Support Specialist – Customer Service Representative (Fully Remote)**
Are you a customer service enthusiast looking for a flexible and rewarding remote job opportunity? Do you have excellent communication skills, a strong work ethic, and the ability to work independently? If so, we invite you to join our dynamic team at blithequark as a Live Chat Email Support Specialist – Customer Service Representative.
**About blithequark**
blithequark is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering our customers to succeed, and we're looking for like-minded individuals to join our mission. As a Live Chat Email Support Specialist, you'll be part of a collaborative and supportive environment that values growth, learning, and teamwork.
**Key Responsibilities**
As a Live Chat Email Support Specialist, you'll play a vital role in providing top-notch customer support to our clients through live chat, email, and social media channels. Your primary responsibilities will include:
* Responding to live chat messages on our clients' websites and social media accounts in a timely and professional manner
* Answering customer questions, resolving issues, and providing solutions to their queries
* Offering sales links and discounts to customers, as needed
* Collaborating with our team to ensure seamless communication and efficient issue resolution
* Maintaining accurate records of customer interactions and feedback
**Contract Length and Rate**
We offer a flexible contract with no fixed term, allowing you to work at your own pace and schedule. As a Live Chat Email Support Specialist, you'll be paid a competitive rate of $35 per hour, providing you with a stable and rewarding income.
**Skills and Background Needed**
To succeed in this role, you'll need:
* A device capable of accessing social media and website chat functions (phone, tablet, or laptop)
* The ability to work independently and manage your time effectively
* A strong attention to detail and ability to closely follow provided steps and instructions
* A minimum availability of 5 hours per week, with the flexibility to work up to 40 hours per week
* A reliable internet connection and a quiet, distraction-free workspace
* Excellent communication and problem-solving skills
* A customer-centric approach and a passion for delivering exceptional service
**Preferred Qualifications**
While not required, the following qualifications are highly desirable:
* Previous experience in customer service or a related field
* Familiarity with live chat software and social media platforms
* Strong typing skills and ability to work efficiently in a fast-paced environment
* Basic knowledge of sales and marketing principles
* Ability to work in a team environment and collaborate with colleagues
**Career Growth Opportunities and Learning Benefits**
At blithequark, we're committed to helping our team members grow and develop their skills. As a Live Chat Email Support Specialist, you'll have access to:
* Comprehensive training and onboarding program
* Ongoing support and feedback from our experienced team
* Opportunities for professional development and career advancement
* A collaborative and supportive work environment that encourages learning and growth
**Work Environment and Company Culture**
As a remote team member, you'll enjoy the flexibility to work from anywhere, at any time, as long as you have a reliable internet connection. Our company culture is built on the principles of:
* Collaboration and teamwork
* Customer-centricity and empathy
* Continuous learning and growth
* Flexibility and work-life balance
* Open communication and transparency
**Compensation, Perks, and Benefits**
As a Live Chat Email Support Specialist, you'll enjoy a competitive rate of $35 per hour, paid bi-weekly. You'll also have access to:
* A comprehensive benefits package, including health insurance, paid time off, and retirement savings
* Opportunities for professional development and career advancement
* A collaborative and supportive work environment that encourages learning and growth
* Flexible scheduling and work arrangements to suit your needs
**How to Apply**
If you're a motivated and customer-focused individual looking for a flexible and rewarding remote job opportunity, we invite you to apply below. Please submit your application, including your resume and a cover letter, to [insert contact information].
Don't miss this opportunity to join our dynamic team at blithequark and start your career as a Live Chat Email Support Specialist – Customer Service Representative. Apply now and take the first step towards a fulfilling and rewarding career in customer service!
Apply for this job