[Remote] Remote Outpatient Director of Growth & Operations (Telehealth Behavioral Health)

Note: The job is a remote job and is open to candidates in USA. CHE Behavioral Health Services is one of the largest providers of behavioral health services in the United States, delivering high-quality care through a clinical team of over 600 licensed professionals. The Outpatient Director of Growth & Operations is responsible for strategic planning and operational oversight of outpatient telehealth programs, driving growth through partnerships and ensuring efficient service delivery. Responsibilities • Design and execute referral growth strategies to expand session volume across multi-state markets. • Cultivate referral relationships with hospitals, primary care providers, specialists, community organizations, and other behavioral health stakeholders. • Build and expand provider networks by identifying and engaging new referral partners to strengthen patient access pipelines. • Oversee marketing and outreach initiatives that position the practice as a preferred telehealth behavioral health partner. • Collaborate with clinical and operational leadership to ensure growth strategies align with quality care, compliance, and patient outcomes. • Develop and manage strategic payor relationships to secure favorable contracts, reimbursement rates, and expanded coverage for behavioral health telehealth services. • Oversee the day-to-day operations of all outpatient behavioral health clinics/programs, ensuring efficient workflows, optimal staffing levels, and effective utilization of resources. • Develop, implement, and monitor policies, procedures, and protocols that ensure compliance with all internal policies and external regulations (e.g. CMS, state laws, HIPAA). • Evaluate workflow, data, and performance metrics to inform decisions, maximize productivity, and ensure quality service delivery. • Analyze data and act on significant trends affecting the overall effectiveness of the department. • Identify and implement continuous improvement initiatives to enhance service delivery, patient experience, and operational efficiency. • Drive the achievement of key performance targets, including volume growth, financial performance, patient satisfaction, and clinical quality outcomes. • Manage visit volume for outpatient behavioral health services to meet, or exceed, • Identify ways to grow outpatient services and/or increase profitability by recommending and implementing cost-effective strategies. • Develop and execute a payer engagement strategy focused on expanding market access and driving profitable business growth. • Hire, onboard, and retain a high-performing team • Provide ongoing mentorship, coaching, and performance feedback to staff, fostering a culture of collaboration, accountability, and continuous professional • Conduct effective performance evaluation sessions and establish targeted goals and growth plans for staff. • Promote a positive work environment that emphasizes teamwork, open communication, and employee well-being. Skills • Multi-state experience required • Minimum of 3-5 years of progressive leadership experience in healthcare operations, with a significant focus on outpatient behavioral health. • Proven track record of successful program growth, development, operational management, and financial oversight. • Experience managing and leading teams • Strong understanding of current behavioral health trends, best practices, and evidence-based • Excellent leadership, management, and organizational • Proven ability to think strategically, develop innovative solutions, and execute business plans. • Strong financial acumen and experience with budgeting and resource management in healthcare. • Data analysis and problem-solving skills to inform decision-making and policy development. • Ability to manage multiple priorities and meet deadlines in a fast-paced • Demonstrated commitment to patient-centered care and promoting a positive patient experience. Education Requirements • Bachelors degree Benefits • Commission structure tied directly to outpatient practice growth • 10% bonus potential quarterly based upon meeting and exceeding growth targets Company Overview • CHE Behavioral Health Services is a health care company specializing in mental health services. It was founded in 1995, and is headquartered in Carlsbad, California, USA, with a workforce of 501-1000 employees. Its website is http://cheservices.com. Apply tot his job Apply To this Job