**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we're excited to invite you to join the dedicated team at blithequark that makes the return and pickup of packages convenient for our customers at our Locker+ retail locations.
At blithequark, we're committed to creating a workplace that's as innovative as it is inclusive. Our associates go beyond assisting with customer orders; they connect personally with our customers and uplift their lives – even if for just a few moments. As a Customer Service Associate at one of our Locker+ retail locations, you'll be at the forefront of delivering exceptional customer experiences, working in designated retail locations where it's convenient for our customers to pick up and return their packages.
**About Our Team**
Our team at blithequark is made up of passionate individuals who are dedicated to making a difference in the lives of our customers. We're a diverse and inclusive workplace that values creativity, innovation, and collaboration. Our associates are the heart of our business, and we're committed to providing them with the support, resources, and opportunities they need to succeed.
**Key Responsibilities**
As a Customer Service Associate at one of our Locker+ retail locations, your duties may include:
* Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery
* Assisting customers with questions they may have
* Working through problem-solving scenarios for customers
* Maintaining a clean, safe, and organized workspace
* Managing responsibilities for a Locker+ location, including opening and closing site
* Using technology like smartphones and handheld devices to sort, scan, and prepare orders
* Receiving truck deliveries
**Physical Demands**
As a Customer Service Associate at one of our Locker+ retail locations, you'll need to be able to perform physical labor, including:
* Lifting up to 49 pounds, with or without reasonable accommodation
* Standing and walking during shifts lasting up to five hours, with or without reasonable accommodation
* Using carts, dollies, hand trucks, and other gear to move items around
* Going up and down stairs (where applicable)
**Work Environment**
Our Locker+ retail locations are designed to provide a safe and comfortable working environment for our associates. You'll be working behind a counter, interacting with customers, and sorting packages. Depending on the location, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse.
**Why You'll Love Working at blithequark**
We offer a range of benefits and perks that make working at blithequark an attractive option for anyone looking for a fulfilling career. Some of the reasons you'll love working at blithequark include:
* **Schedule flexibility**: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed.
* **Shift options**: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends.
* **Anytime Pay**: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups).
* **State-of-the-art facilities**: We have modern warehouses that are clean and well-organized.
* **Safety**: Your safety is important to us, so we provide protective gear. All teams share safety tips daily.
* **Culture**: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups.
* **Team environment**: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world.
* **New skills**: Depending on the role and location, you'll learn how to use the latest blithequark technology – including handheld devices and robotics.
* **Benefits**: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more.
* **Career advancement**: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups.
**Requirements**
To be eligible for this role, you must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English.
**How to Get Started**
If you're excited about the opportunity to join our team at blithequark, you can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: Apply Job!
**Equal Employment Opportunity**
blithequark is committed to a diverse and inclusive workplace. blithequark is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apply for this job