Academic Advisor I - McCoy College Advising Center

About the position Responsibilities • Provide accurate and consistent information about major, degree requirements, and progress toward graduation • Clearly explain complex information related to institutional policies and procedures • Coordinate, plan, and prepare for advising sessions • Engage with undergraduate students in-person, virtually, and over the phone • Help undergraduate students define and develop realistic educational and career goals • Maintain confidential student records through accurate and thorough documentation • Review graduation applications and certify students' eligibility for graduation • Maintain collaborative relationships with academic units and university partners • Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity • Refer undergraduate students to appropriate resources for assistance • Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation • Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience • Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising • Provide clerical assistance as needed • Complete work at the request of other campus offices to support processes related to accreditation and/or student degree progress. Requirements • Bachelor's degree • Demonstrated knowledge of common office software applications, e.g., Microsoft Office Suite • Demonstrated interpersonal skills in various work situations and working as a team member • Evidence of public speaking experience; must have strong presentation and verbal communication skills • Evidence of experience working with difficult situations, time pressures, and multitude of interruptions • Demonstrated ability to interpret, apply, and explain complex policies and procedures clearly and precisely • Evidence of attention to detail, as demonstrated in a grammatically correct, articulate, and concise cover letter • Availability to work evenings and weekends to attend University events. Nice-to-haves • Demonstrated experience working with students as an advisor, counselor, or student services professional in a higher education setting • Demonstrated experience using Banner, BDMS, DegreeWorks, and other institutional student information systems • Demonstrated knowledge of Texas State policies and procedures • Demonstrated knowledge of McCoy College of Business degree programs. Benefits • Amazing health insurance with Texas State paying 100% of the employee premium and 50% for dependents • Generous paid time off including vacation, holidays, and sick days • Excellent work-life balance resources including family-friendly resources and a comprehensive wellness program • Great training and development opportunities with various classroom and online course offerings • An inclusive Bobcat community with many social networks • Retirement plans with generous employer contributions. Apply tot his job Apply To this Job