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Experienced Restaurant Team Member – Delivering Exceptional Customer Service and Quality Products in a Fast-Paced Environment

Remote, USA Full-time Posted 2025-11-09

Introduction to Papa John's

Are you ready to start your career journey with a leading brand in the food industry? Look no further! We are seeking an enthusiastic and skilled Restaurant Team Member to join our dynamic team. As a Restaurant Team Member, you will play a vital role in delivering exceptional customer service and quality products to our customers, ensuring that every experience with Papa John's is nothing short of outstanding. Our company is built on a foundation of excellence, and we are committed to providing our customers with the best possible experience. If you are passionate about food, customer service, and working in a fast-paced environment, we want to hear from you!

Job Overview

The Restaurant Team Member position is based in Remote and offers a unique opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. As a Restaurant Team Member, you will be responsible for performing assigned workstation duties, ensuring quality products and service are delivered to our customers, and complying with Papa John's uniform, appearance, and operations standards. This is an exciting opportunity to join a company that values its employees and offers a competitive salary and benefits package.

Key Responsibilities

  • Perform assigned workstation duties, including making quality products, preparing ingredients, taking orders, and providing quality customer service through positive and professional interaction with customers by phone or in person.
  • Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift.
  • Enhance the company's image by complying with uniform and appearance standards and contribute to an atmosphere of teamwork, energy, and fun.
  • Accurately use the FOCUS System, process cash, and/or credit card transactions, and support sales efforts by suggestively selling to increase the check average when taking an order.
  • Protect the company's assets by maintaining organized, safe, and clean work areas and complying with safety and security standards at all times.

Essential Qualifications

  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.

Preferred Qualifications

  • Previous experience in the food industry or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and ability to handle cash and credit transactions.

Skills and Competencies

  • Cash Management: ability to accurately process cash and credit transactions.
  • Effective Communication: ability to communicate effectively with customers and team members.
  • Planning & Organization: ability to prioritize tasks and manage time effectively.
  • Teamwork: ability to work collaboratively with others to achieve common goals.
  • Adaptability: ability to adapt to changing situations and priorities.

Career Growth Opportunities and Learning Benefits

At Papa John's, we are committed to the growth and development of our employees. As a Restaurant Team Member, you will have access to training and development programs that will help you build your skills and advance your career. Our company offers a range of career paths, from team member to management, and we are dedicated to promoting from within. If you are looking for a company that will invest in your future, look no further!

Work Environment and Company Culture

Our company culture is built on a foundation of excellence, teamwork, and fun. We believe that our employees are our greatest asset, and we are committed to creating a work environment that is supportive, inclusive, and rewarding. As a Restaurant Team Member, you will be part of a dynamic team that is passionate about delivering exceptional customer service and quality products. Our company offers a range of perks and benefits, including competitive pay, flexible scheduling, and opportunities for advancement.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package that includes:

  • Competitive pay.
  • Flexible scheduling.
  • Opportunities for advancement.
  • Training and development programs.
  • Discounts on food and merchandise.
  • Recognition and reward programs.

Conclusion

If you are a motivated and enthusiastic individual who is passionate about customer service and working in a fast-paced environment, we want to hear from you! As a Restaurant Team Member with Papa John's, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. Don't miss out on this exciting opportunity to join a leading brand in the food industry. Apply today and let's build the future together!

Apply now and become a part of our dynamic team!

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