Experienced Part-time Retail Sales Associate for a Dynamic Sporting Goods Environment - Immediate Hiring Opportunity

Introduction to Big 5 Sporting Goods

Big 5 Sporting Goods is a leading retailer in the sporting goods industry, dedicated to providing top-quality products and exceptional customer service to sports enthusiasts and individuals with an active lifestyle. With a strong presence in the market, we are committed to fostering a culture of excellence, teamwork, and continuous improvement. Our mission is to create a unique shopping experience that exceeds our customers' expectations, making us the go-to destination for all their sporting goods needs.

Job Overview

We are seeking an energetic and sports-minded individual to join our customer service team as a part-time Retail Sales Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a productive and organized store environment. If you are passionate about sports, enjoy working with people, and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner
• Perform sales and service tasks throughout the store, ensuring a seamless shopping experience for all customers
• Direct customers to products, answer telephones, and provide product descriptions and recommendations
• Propose add-on sales to customers, upselling and cross-selling products to drive sales growth
• Check and retrieve merchandise from storage areas, clean, restock, and organize merchandise on the sales floor
• Maintain a high level of product knowledge, staying up-to-date with new products, promotions, and events
• Collaborate with colleagues to achieve sales targets, participate in visual merchandising, and maintain a safe and secure store environment

Essential Qualifications

• Must be 18 years of age or older
• Possess basic organizational and/or applicable math skills
• Effective and demonstrable interactive and communicative skills
• Ability to lift light to moderate weights, with or without reasonable accommodation
• Must be available to work a variety of shifts, including weekends and holidays

Preferred Qualifications

• Previous retail sales experience, preferably in a sporting goods environment
• Strong knowledge of sports and outdoor activities
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Basic computer skills and familiarity with point-of-sale systems

Skills and Competencies

To succeed in this role, you will need to possess a range of skills and competencies, including:

• Customer Service Skills: ability to provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner
• Communication Skills: effective communication and interpersonal skills, with the ability to work with colleagues, customers, and management
• Product Knowledge: ability to maintain a high level of product knowledge, staying up-to-date with new products, promotions, and events
• Sales and Marketing Skills: ability to drive sales growth, upselling and cross-selling products, and participating in visual merchandising
• Teamwork and Collaboration: ability to work collaboratively with colleagues to achieve sales targets and maintain a safe and secure store environment

Career Growth Opportunities and Learning Benefits

At Big 5 Sporting Goods, we are committed to the growth and development of our employees. As a part-time Retail Sales Associate, you will have access to a range of training and development opportunities, including:

• Comprehensive training program, covering product knowledge, sales and customer service skills, and store operations
• Ongoing coaching and feedback, with regular performance evaluations and opportunities for growth and advancement
• Cross-training opportunities, allowing you to develop new skills and gain experience in different areas of the store
• Opportunities for advancement, with the potential to move into full-time or management roles

Work Environment and Company Culture

At Big 5 Sporting Goods, we pride ourselves on our positive and supportive work environment. Our company culture is built on a foundation of:

• Teamwork and Collaboration: we work together to achieve our goals, supporting and encouraging each other every step of the way
• Excellence and Continuous Improvement: we strive for excellence in everything we do, continuously seeking ways to improve and innovate
• Customer Focus: we are dedicated to providing exceptional customer service, ensuring that every customer has a positive and memorable experience in our stores
• Integrity and Respect: we operate with integrity and respect, treating our customers, colleagues, and partners with dignity and respect

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly Rate: $17.27 - 19.15 per hour, depending on store location
• Employee Purchase Discount: exclusive discounts on our products and services
• Employee Referral Program: earn rewards for referring friends and family to join our team
• Flexible Schedule: flexible scheduling to accommodate your needs and lifestyle
• Ticket Discounts: discounts on tickets to top attractions and events
• Dental and Medical Insurance: comprehensive insurance coverage for you and your family
• Savings and Profit-Sharing Plan: 401k/Roth IRA plan, helping you save for your future

Conclusion

If you are a motivated and enthusiastic individual, passionate about sports and customer service, we encourage you to apply for this exciting opportunity. As a part-time Retail Sales Associate at Big 5 Sporting Goods, you will be part of a dynamic and supportive team, dedicated to providing exceptional customer service and driving sales growth. Don't miss out on this opportunity to join our team and start your career in the sporting goods industry. Apply now and take the first step towards a rewarding and challenging career.

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