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Experienced 988 Chat/Text Crisis Specialist for Weekend Shifts (Friday to Sunday) - Delivering Life-Changing Support in Mental Health Crisis Intervention

Remote, USA Full-time Posted 2025-11-09

Introduction to blithequark

blithequark is a leading nonprofit behavioral health system dedicated to providing care that changes people's lives. With a strong commitment to delivering high-quality services, we have established ourselves as a dynamic and well-established organization. Our team of thousands of employees is passionate about serving all ages in various settings, making a positive impact on our communities. As a trauma-informed organization, we prioritize creating a culture of understanding, recognition, and response to those affected by trauma, fostering resilience among our clients, staff, and community.

Job Overview

We are seeking an experienced and compassionate 988 Chat/Text Crisis Specialist to join our team on a part-time basis, working Friday to Sunday from 6 pm to 2:30 am CST. As a remote position, you will be part of a 24/7/365 mental health crisis/suicide prevention focused team, providing critical support to individuals in need. If you are passionate about delivering care that changes people's lives, we encourage you to apply for this rewarding opportunity.

Key Responsibilities

  • Provide telephonic or chat clinical screenings and risk assessments to individuals experiencing emotional distress
  • Answer crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources
  • Conduct follow-up calls for individuals deemed moderate to high risk for suicide
  • Meet ethical and clinical standards in compliance with all accreditation requirements
  • Actively participate in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Essential Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Behavioral Science, Psychology, Social Work, or a related field, or be a Certified Peer Recovery Specialist
  • Six months to one year of related crisis experience
  • Effective communication skills via written, verbal, in-person, and virtual methods
  • High-level customer service skills and professional etiquette
  • Demonstrated knowledge and competency in providing service linkage and referrals for programs, services, and community resources
  • Knowledge of suicide assessments and skill in providing crisis intervention

Preferred Qualifications

While not essential, the following qualifications are desirable:

  • Experience working in a crisis intervention or mental health setting
  • Familiarity with the National Suicide Prevention Lifeline (NSPL) and 988 services
  • Certification in crisis intervention or a related field

Career Growth and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our employees. As a 988 Chat/Text Crisis Specialist, you will have access to:

  • Ongoing supervision and training to enhance your skills and knowledge
  • Opportunities for professional development and career advancement
  • A collaborative and supportive team environment
  • Recognition and reward for outstanding performance and contributions

Work Environment and Company Culture

blithequark is dedicated to creating a positive and inclusive work environment that reflects our values of respect, expertise, integrity, and empowerment. We strive to:

  • Embrace diversity and promote equity and inclusion
  • Foster a culture of quality and safety
  • Support the well-being and resilience of our employees
  • Celebrate our employees' achievements and contributions

Compensation and Benefits

As a part-time 988 Chat/Text Crisis Specialist at blithequark, you can expect:

  • A competitive hourly rate of $19.10-$26.80
  • Access to a range of benefits, including medical, dental, and vision health coverage, flexible spending and health savings accounts, and a 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • Opportunities for professional development and career advancement

Conclusion

If you are a compassionate and experienced mental health professional looking for a rewarding opportunity to make a difference in people's lives, we encourage you to apply for the 988 Chat/Text Crisis Specialist position at blithequark. Join our team of dedicated professionals and be part of a dynamic and supportive organization that is committed to delivering care that changes people's lives.

Apply now to take the first step towards a fulfilling career in mental health crisis intervention and become part of the blithequark team.

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