**Experienced Customer Service Specialist – Delivering Exceptional Experiences for blithequark's Valued Customers**
Are you a customer-centric individual with a passion for delivering top-notch service? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join blithequark's team as a Customer Service Specialist, where you'll play a vital role in shaping the customer experience and driving business growth.
At blithequark, we're committed to revolutionizing the way we interact with our customers. Our team of dedicated professionals is passionate about delivering exceptional service, and we're seeking like-minded individuals to join our ranks. As a Customer Service Specialist, you'll be the primary point of contact for our customers, handling a wide range of inbound and outbound calls, emails, and chats. Your primary goal will be to ensure the highest level of customer satisfaction, quality, efficiency, and accuracy in all aspects of your work.
**Responsibilities:**
As a Customer Service Specialist at blithequark, you'll be responsible for:
* Handling incoming calls and utilizing a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Maintaining an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Presenting a professional, confident, and enthusiastic image to develop trusting relationships with all customers
* Providing high levels of customer account management by properly setting up and maintaining account information and data
* Processing and coordinating Accounts Receivable, Collections, and Accounts Payable functions and activities
* Handling administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing
**Key Skills and Qualifications:**
To succeed in this role, you'll need:
* Solid computer skills, including Microsoft Office, data entry, and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
* Excellent verbal and written communication skills
* High school diploma or equivalent
* Bilingual is preferred but not required
**What We Offer:**
As a Customer Service Specialist at blithequark, you can expect:
* Flexibility in your work schedule, with the option to work remotely from the comfort of your own home
* Opportunities for skill development and career growth in a dynamic and supportive environment
* Diverse opportunities to work with a wide range of customers and products
* A competitive salary range of $23-$30 per hour, depending on experience
**Our Culture:**
At blithequark, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe in empowering our employees to grow and develop their skills, and we offer a range of training and development opportunities to support your career goals.
**Work-Life Balance:**
We understand the importance of work-life balance, and we offer flexible scheduling to ensure that you have the time and energy to pursue your passions outside of work. Our remote work environment allows you to work from anywhere, at any time, as long as you have a stable internet connection.
**Benefits:**
As a Customer Service Specialist at blithequark, you'll enjoy a range of benefits, including:
* Competitive salary and benefits package
* Flexible scheduling and remote work options
* Opportunities for skill development and career growth
* Diverse opportunities to work with a wide range of customers and products
* A positive and inclusive work environment that values diversity, equity, and inclusion
**How to Apply:**
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to hear from you!