**Entry Level Customer Success Manager – Accelerate Customer Delight and Drive Business Growth at blithequark**

Are you a charismatic and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as an Entry Level Customer Success Manager! At blithequark, we're dedicated to empowering our customers to achieve their goals through innovative products and services. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive the support they need to succeed. With a comprehensive training program and ongoing professional development opportunities, you'll have the chance to grow your skills and advance your career in a supportive and collaborative environment. **About blithequark** blithequark is a leading provider of cutting-edge solutions that transform the way businesses operate. Our team of experts is passionate about delivering exceptional customer experiences and driving business growth through innovative products and services. With a strong commitment to ongoing learning and development, we empower our employees to reach their full potential and make a meaningful impact in their careers. **Job Summary** As an Entry Level Customer Success Manager at blithequark, you'll be responsible for providing fast, friendly, and personalized support to our customers. You'll work closely with our sales team to ensure seamless customer onboarding and delivery, while also identifying opportunities to upsell and cross-sell our products and services. With a focus on building strong relationships and driving customer satisfaction, you'll be an integral part of our team's success. **Key Responsibilities** * Provide exceptional customer service through phone, email, and in-person interactions, ensuring timely and effective resolution of customer inquiries and issues * Conduct thorough needs assessments to identify opportunities for upselling and cross-selling our products and services * Collaborate with our sales team to ensure seamless customer onboarding and delivery, while also identifying opportunities to improve our sales processes * Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions to meet their goals * Work closely with our customer service team to set and achieve customer outreach and acquisition targets * Stay up-to-date on our products and services, as well as industry trends and best practices, to provide expert guidance and support to our customers * Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain a resident expert in our products and services **Training and Development** At blithequark, we're committed to ongoing learning and development. As an Entry Level Customer Success Manager, you'll receive two weeks of intensive hands-on training to become a resident expert in: * Our products and services * Albuquerque market demographics * Consultative sales techniques * Account activation, delivery methods, and installation details * Proper compliance procedures and handling of confidential customer information * And more! Our training program is designed to equip you with the knowledge and skills you need to succeed in your role, while also providing opportunities for ongoing professional development and growth. **Essential Qualifications** * 1-2 years of experience in a customer service, sales, or client-facing position * Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment * Strong attention to detail and ability to maintain accurate records and reports * Ability to work independently and as part of a team, with a strong focus on collaboration and customer satisfaction * Strong analytical and problem-solving skills, with the ability to think critically and creatively * Ability to adapt to changing priorities and deadlines, with a strong focus on delivering results **Preferred Qualifications** * Experience in the retail or hospitality industry, with a strong focus on customer service and relationship-building * Strong knowledge of sales and marketing principles, with the ability to apply this knowledge in a customer-facing role * Experience with lead-based systems and customer relationship management (CRM) software * Strong analytical and problem-solving skills, with the ability to think critically and creatively * Ability to work in a dynamic and fast-paced environment, with a strong focus on customer satisfaction and business growth **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Ability to work effectively in a fast-paced environment, with a strong focus on delivering results * Strong attention to detail and ability to maintain accurate records and reports * Ability to adapt to changing priorities and deadlines, with a strong focus on customer satisfaction and business growth **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. As an Entry Level Customer Success Manager, you'll have the opportunity to: * Develop your skills and knowledge through ongoing training and development programs * Take on additional responsibilities and challenges, with the opportunity to advance your career * Work closely with our sales team to drive business growth and customer satisfaction * Participate in our charity events and community outreach programs, making a meaningful impact in our community **Work Environment and Company Culture** At blithequark, we're passionate about creating a positive and supportive work environment that empowers our employees to reach their full potential. Our company culture is built on a strong foundation of: * Collaboration and teamwork * Customer satisfaction and business growth * Ongoing learning and development * Community outreach and giving back * Fun and camaraderie **Compensation and Benefits** As an Entry Level Customer Success Manager at blithequark, you'll receive a competitive salary and benefits package, including: * A comprehensive health insurance plan * 401(k) matching program * Paid time off and holidays * Opportunities for professional development and growth * A fun and supportive work environment **How to Apply** If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we invite you to apply for the Entry Level Customer Success Manager role at blithequark. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you! Apply for this job