Experienced Automotive Customer Service Representative – Remote Work Opportunity with blithequark

Introduction to blithequark

Imagine being part of a global, digital business services company that is dedicated to delivering the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. At blithequark, we pride ourselves on our global scale and local presence, allowing us to be a force of good in supporting our communities, our clients, and the environment. With more than 500,000 inspired and passionate people speaking more than 300 languages, we are a dynamic and diverse team that is committed to making people's lives simpler, faster, and safer.

About the Role

We are currently seeking an experienced Automotive Customer Service Representative to join our team. As a key contributor to our customer service team, you will be responsible for fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. If you are a fearless and inspired individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Responsibilities

As an Automotive Customer Service Representative with blithequark, your main responsibilities will include:

• Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues that may arise
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or possible processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues to help improve our customer service processes
• Upselling products or services when required

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Ability to work remotely in a virtual team environment
• 6 months of customer service experience preferred
• Over 18 years of age
• Ability to type 25 words per minute
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• Logical problem-solving skills
• Ability to navigate Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To work from home with blithequark, you will need to meet the following requirements:

• Internet Requirements:
  • Minimum subscribed download rate equal to or exceeds 25.0 Mbps
  • Minimum subscribed upload rate equal to or exceeds 10.0 Mbps
  • ISP must have no packet loss and ping under 50ms
  • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
• Proof of internet speed required
• Clean and quiet workspace

What We Offer

At blithequark, we are committed to providing our employees with a comprehensive range of benefits, including:

• Paid training to help you develop your skills and knowledge
• Competitive wages to recognize your hard work and dedication
• Full benefits, including medical, dental, vision, 401k, and more
• Paid time off to help you achieve a healthy work-life balance
• Employee wellness and engagement programs to support your physical and mental well-being

Career Growth Opportunities

At blithequark, we are committed to helping our employees grow and develop their careers. We believe that our employees are our greatest asset, and we are dedicated to providing them with the opportunities and support they need to succeed. Whether you are looking to advance your career or simply want to develop new skills, we have a range of training and development programs to help you achieve your goals.

Company Culture

At blithequark, we are proud of our company culture, which is built on a foundation of inclusivity, diversity, and respect. We believe that our employees should feel valued, inspired, and supported, and we are committed to creating a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging, and we are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Conclusion

If you are a motivated and inspired individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity with blithequark. As an Automotive Customer Service Representative, you will have the chance to work with a dynamic and diverse team, develop your skills and knowledge, and advance your career. Don't miss out on this opportunity to join our team and be part of a company that is dedicated to making people's lives simpler, faster, and safer. Apply now and take the first step towards an exciting and rewarding career with blithequark.

How to Apply

To apply for this exciting opportunity, please click on the link below. We look forward to receiving your application and welcoming you to our team.