Experienced Customer Service Representative for a Dynamic and People-Oriented Team at blithequark

Introduction to blithequark

At blithequark, we understand that our customers are the backbone of our business. Without their loyalty and trust, we wouldn't be where we are today. That's why we're looking for an exceptional Customer Service Representative to join our team. As the face of our brand, you will be the first point of contact for our customers, providing them with an unforgettable experience that will keep them coming back for more. If you're a people person with a passion for delivering outstanding customer service, we want to hear from you!

Job Overview

As a Customer Service Representative at blithequark, you will be responsible for providing top-notch service to our customers, ensuring that they feel valued and appreciated. You will be the friendly voice on the phone, taking orders, answering questions, and sharing our menu with hungry customers. You will also be the welcoming face for our carry-out customers, making sure they feel at home when they visit us. We're looking for someone who is energetic, enthusiastic, and loves working with people. If you're a team player who is always willing to go the extra mile, we want you to join our dynamic team!

Key Responsibilities

• Provide exceptional customer service to our customers, ensuring that they feel valued and appreciated
• Take orders over the phone and in person, ensuring accuracy and attention to detail
• Share our menu with customers, making recommendations and suggestions when needed
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple orders simultaneously
• Maintain a clean and organized workspace, adhering to health and safety standards
• Participate in pre-rush prep, cleaning, pizza making, oven tending, and expediting delivery orders as required
• Collaborate with team members to ensure seamless service and a positive customer experience

Qualifications and Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

• Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
• Positive and friendly demeanor, with a passion for delivering outstanding customer service
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple orders simultaneously
• Basic math skills, with the ability to handle cash and operate a point-of-sale system
• Flexibility and adaptability, with the ability to work a variety of shifts, including evenings and weekends
• High school diploma or equivalent, with a minimum of 1-2 years of customer service experience

Preferred Qualifications

• Previous experience in the food service industry, with knowledge of menu items and preparation methods
• Experience working in a team environment, with a proven track record of collaboration and teamwork
• Basic knowledge of health and safety standards, with the ability to maintain a clean and organized workspace
• Ability to lift up to 25 pounds, with the ability to stand for long periods of time

Career Growth and Development

At blithequark, we're committed to the growth and development of our team members. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, with ongoing training and support. You will also have the chance to advance within the company, with opportunities for promotion and career growth.

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We're a people-oriented company, with a passion for delivering outstanding customer service. Our company culture is built on the values of respect, integrity, and excellence, with a commitment to making a positive impact in our community.

Compensation and Benefits

We offer a competitive compensation package, with a range of benefits and perks. These include:

• Competitive hourly rate, with opportunities for advancement and career growth
• Comprehensive training program, with ongoing support and development
• Opportunities for promotion and career advancement, with a focus on internal development
• Fun and dynamic work environment, with a passionate and dedicated team
• Discounts on food and merchandise, with opportunities to save on our products

Conclusion

If you're a people person with a passion for delivering outstanding customer service, we want to hear from you! As a Customer Service Representative at blithequark, you will have the opportunity to develop your skills and knowledge, with ongoing training and support. You will also have the chance to advance within the company, with opportunities for promotion and career growth. Apply today to join our dynamic team and start your journey with blithequark!