Experienced Data Entry and Claims Specialist – Delivering Exceptional Customer Experience through Accurate Records Management and Effective Problem-Solving

Introduction to blithequark

At blithequark, we are passionate about fostering a culture of innovation, excellence, and customer satisfaction. As a leader in our industry, we recognize the importance of having a talented and dedicated team that shares our vision and values. We are committed to providing our employees with a dynamic and supportive work environment that encourages growth, learning, and collaboration. If you are a detail-oriented and customer-focused individual with a passion for data entry and claims management, we invite you to join our team as a Data Entry and Claims Specialist.

Job Summary

As a Data Entry and Claims Specialist at blithequark, you will play a critical role in supporting our business operations by ensuring the accuracy and integrity of our member records. You will be responsible for delivering high-quality work independently, meeting deadlines, and applying critical thinking and problem-solving skills to resolve complex issues. Your ability to work effectively in a fast-paced environment, prioritize tasks, and maintain attention to detail will be essential to your success in this role.

Key Responsibilities

• Supports and promotes change management and departmental initiatives within assigned areas of responsibility, ensuring seamless implementation and minimal disruption to business operations.
• Meets or exceeds departmental quality and service standards, delivering routine work independently and in accordance with established procedures and guidelines.
• Makes routine and non-routine decisions, applying limited but increasingly more discretion within the role, and escalating matters of significance to senior management as needed.
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines, ensuring compliance with regulatory requirements and company policies.
• Leverages critical thinking and problem-solving skills to create and modify member-level records across multiple products, applications, and platforms, maintaining accurate and up-to-date information.
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups, ensuring data integrity and minimizing errors.
• Applies policy provisions for effective dates, evidence of insurability, and other pertinent information to determine necessary changes, ensuring compliance with company policies and regulatory requirements.
• Demonstrates a customer-centric approach, considering the customer experience in all actions and recognizing the need for flexibility and responsiveness in system work.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• High School or GED (Minimum Required)
• No prior experience required, but previous experience in data entry, claims management, or a related field is an asset.

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Previous experience working in a fast-paced environment with multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other software applications relevant to the role.
• Excellent interpersonal and communication skills, with the ability to work effectively in a team environment and build strong relationships with internal and external stakeholders.
• Demonstrated ability to work independently, prioritize tasks, and maintain attention to detail in a dynamic and rapidly changing environment.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills, with the ability to apply critical thinking and sound judgment in complex situations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Ability to work effectively in a team environment, prioritizing tasks and maintaining attention to detail in a dynamic and rapidly changing environment.
• Strong organizational and time management skills, with the ability to meet deadlines and deliver high-quality work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other software applications relevant to the role.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth, learning, and development. As a Data Entry and Claims Specialist, you will have access to:

• Comprehensive training programs to enhance your skills and knowledge in data entry, claims management, and other relevant areas.
• Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise in a dynamic and rapidly changing environment.
• A supportive and collaborative work environment that encourages innovation, creativity, and teamwork.
• Regular feedback and coaching to help you achieve your goals and develop your skills and competencies.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and supportive work environment, which is built on a foundation of:

• Respect, inclusivity, and diversity, with a focus on creating a workplace culture that values and celebrates individual differences.
• Collaboration and teamwork, with a focus on building strong relationships and achieving common goals.
• Innovation and creativity, with a focus on encouraging new ideas and approaches to complex problems.
• Continuous learning and development, with a focus on providing opportunities for growth and professional development.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package that includes:

• A competitive salary and benefits package, with a focus on providing a comprehensive and supportive compensation package.
• Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise in a dynamic and rapidly changing environment.
• A supportive and collaborative work environment, with a focus on building strong relationships and achieving common goals.
• Regular feedback and coaching to help you achieve your goals and develop your skills and competencies.

Conclusion

If you are a detail-oriented and customer-focused individual with a passion for data entry and claims management, we invite you to join our team at blithequark as a Data Entry and Claims Specialist. With a focus on delivering exceptional customer experience, maintaining accurate and up-to-date records, and applying critical thinking and problem-solving skills to resolve complex issues, this role offers a unique opportunity to make a meaningful contribution to our business operations. Apply now to take the first step in your career journey with blithequark!