**Experienced Part-Time Remote Live Chat Customer Service Representative – Flexible Work Arrangements at blithequark**

Are you a motivated and customer-focused individual with excellent communication skills, looking for a part-time remote opportunity that offers flexibility and a competitive hourly rate? Do you enjoy helping others and providing top-notch support to customers? If so, blithequark is seeking an experienced Part-Time Remote Live Chat Customer Service Representative to join our team in Atlanta, GA. **About blithequark** blithequark is a leading logistics and transportation company that is committed to delivering exceptional customer experiences. With a strong focus on innovation, technology, and customer satisfaction, we strive to provide our customers with the best possible service. Our team is dedicated to making a positive impact in the lives of our customers, and we're looking for like-minded individuals to join our team. **Role Overview** As a Part-Time Remote Live Chat Customer Service Representative at blithequark, you will play a critical role in providing real-time support to our customers through our live chat platform. You will assist with shipment tracking, address billing inquiries, and provide guidance on delivery-related matters. This role requires problem-solving, multitasking, and maintaining high customer satisfaction standards. **Key Responsibilities** - Respond to customer inquiries via live chat, helping with tracking, delivery status, and billing questions. - Resolve customer issues promptly and efficiently using blithequark's internal systems. - Maintain a professional and friendly tone during each chat interaction. - Document customer inquiries, ensuring proper follow-up and resolution. - Handle customer complaints and escalations as needed, ensuring issues are resolved effectively. - Collaborate with internal teams to resolve complex customer issues and provide exceptional customer experiences. - Stay up-to-date with company policies, procedures, and product knowledge to provide accurate and timely support to customers. **Qualifications** - Must reside in or near Atlanta, GA, and be eligible to work in the U.S. - High school diploma or equivalent required. - Previous experience in customer service or live chat support is preferred. - Excellent communication skills, especially written communication. - Ability to work independently and manage multiple tasks remotely. - Reliable internet connection and a quiet workspace for remote work. - Strong problem-solving and critical thinking skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Strong attention to detail and organizational skills. **Essential Skills and Competencies** - Excellent written and verbal communication skills. - Strong problem-solving and critical thinking skills. - Ability to work independently and manage multiple tasks remotely. - Strong attention to detail and organizational skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Strong customer service skills, with a focus on providing exceptional customer experiences. - Ability to learn and adapt to new systems, processes, and technologies. **Preferred Qualifications** - Previous experience in a customer-facing role, preferably in a logistics or transportation company. - Experience with live chat software and customer relationship management (CRM) systems. - Knowledge of shipping and logistics procedures and regulations. - Certification in customer service or a related field. **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Part-Time Remote Live Chat Customer Service Representative, you will have access to: - Ongoing training and development opportunities to enhance your skills and knowledge. - Career advancement opportunities within the company. - A supportive and inclusive work environment that encourages collaboration and teamwork. - Opportunities to participate in company-sponsored training programs and workshops. - A comprehensive benefits package, including paid time off (PTO), health insurance, and retirement savings plan. **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of: - Respect: We value and respect each other's differences and perspectives. - Empowerment: We empower our employees to take ownership of their work and make decisions that impact the company. - Collaboration: We work together as a team to achieve our goals and objectives. - Innovation: We encourage creativity and innovation in all aspects of our business. - Customer Focus: We are committed to delivering exceptional customer experiences and exceeding customer expectations. **Compensation and Benefits** - Competitive hourly rate of $30/hour. - Flexible, part-time hours with the option to work from home. - Paid training and support throughout your career. - Paid time off (PTO) based on hours worked. - Comprehensive benefits package, including health insurance, retirement savings plan, and more. **How to Apply** If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. To apply, visit the blithequark careers website and search for remote live chat customer service roles in Atlanta, GA. Submit your application, and if selected, you will be invited to a virtual interview. We are an Equal Opportunity Employer committed to diversity and inclusion. Apply to this job Apply for this job