Experienced Administrative Support Specialist for Remote Account Receivable, Dispatching, Phones, and Data Entry Operations at blithequark

Introduction to blithequark

At blithequark, we pride ourselves on being a leading restoration company dedicated to providing top-notch services to our clients. With a strong focus on water damage cleanup, pump out, structural drying, water removal, and debris removal, we strive to deliver exceptional results that exceed our customers' expectations. Our team of highly trained and certified technicians is equipped with state-of-the-art equipment and the expertise necessary to handle any water damage situation, no matter how large or small. We are committed to providing 24/7 emergency services, ensuring that our clients receive the fastest response times and the best possible outcomes.

Job Overview

We are seeking an experienced and skilled Administrative Support Specialist to join our team at blithequark. As a key member of our operations, you will be responsible for managing account receivables, dispatching jobs, handling phone calls, and performing data entry tasks. This is a remote position that offers flexible work-from-home options after completing an initial in-office training period. If you are a highly organized and detail-oriented individual with excellent communication skills and proficiency in QuickBooks, Google Docs, and Spreadsheets, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage account receivables, ensuring timely and accurate processing of payments and invoices
• Dispatch jobs to our team of technicians, coordinating schedules and ensuring efficient allocation of resources
• Handle incoming phone calls, responding to customer inquiries and providing exceptional customer service
• Perform data entry tasks, maintaining accurate and up-to-date records in our database
• Utilize QuickBooks to manage financial transactions, reconcile accounts, and generate reports
• Collaborate with our team of technicians and other support staff to ensure seamless operations and excellent customer service
• Participate in on-call shifts, providing support and coverage as needed

Essential Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in business administration, accounting, or a related field preferred
• Minimum 2 years of experience in an administrative support role, preferably in a restoration or construction industry
• Proficiency in QuickBooks, Google Docs, and Spreadsheets; experience with other accounting software and systems a plus
• Excellent communication and customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
• Own computer/laptop and phone required, with reliable internet access and a dedicated workspace

Preferred Qualifications

• Certification in accounting or a related field, such as QuickBooks Certified User (QBCU) or Certified Administrative Assistant (CAA)
• Experience with dispatching software and systems, such as ServiceTitan or similar platforms
• Knowledge of water damage restoration industry and protocols, with experience working with restoration companies or contractors
• Bilingual or multilingual skills, with the ability to communicate with customers and team members in multiple languages
• Experience with remote work or virtual teams, with a strong understanding of the challenges and opportunities associated with remote work

Skills and Competencies

• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders
• Strong attention to detail, with a focus on accuracy and quality in all aspects of work
• Ability to work in a fast-paced environment, with a strong focus on adaptability and flexibility
• Strong technical skills, with proficiency in Microsoft Office and other software applications

Career Growth and Learning Opportunities

At blithequark, we are committed to providing our team members with opportunities for growth and development. As an Administrative Support Specialist, you will have the chance to work with a talented team of professionals, learn new skills and technologies, and take on new challenges and responsibilities. We offer ongoing training and professional development opportunities, including certification programs, workshops, and conferences. If you are looking to advance your career and take your skills to the next level, we encourage you to join our team and become a part of our dynamic and growing organization.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. We believe in fostering a culture of teamwork, collaboration, and open communication, where every team member feels valued and respected. We offer flexible work arrangements, including remote work options, to ensure that our team members can maintain a healthy work-life balance. We also prioritize employee recognition and rewards, with regular celebrations and acknowledgments of our team members' achievements and contributions.

Compensation and Benefits

We offer a competitive hourly rate of $18.00 per hour, with opportunities for advancement and growth. We also provide a range of benefits, including flexible work arrangements, ongoing training and professional development opportunities, and a positive and supportive work environment. If you are looking for a challenging and rewarding role with a dynamic and growing organization, we encourage you to apply for this exciting opportunity.

Conclusion

If you are a motivated and detail-oriented individual with a passion for administrative support and customer service, we encourage you to apply for this exciting opportunity at blithequark. As an Administrative Support Specialist, you will play a critical role in our operations, providing exceptional support to our team and customers. With flexible work arrangements, ongoing training and professional development opportunities, and a positive and supportive work environment, we offer a unique and rewarding work experience that is hard to find elsewhere. Don't miss out on this chance to join our dynamic and growing team – apply today and take the first step towards an exciting and fulfilling career at blithequark!