**Senior Customer Solutions Architect – Cloud Security Expert**
Are you a seasoned professional with a passion for cloud security and a knack for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we have an exciting opportunity for you to join blithequark's team of cloud security experts as a Senior Customer Solutions Architect.
At blithequark, we're on a mission to lead cloud security globally, and we're looking for driven team members who share our vision. As a Senior Customer Solutions Architect, you'll play a critical role in helping our customers achieve their cloud security goals by providing expert guidance and support on our cutting-edge platform.
**About blithequark**
blithequark is a well-funded startup that's passionate about open source and problem-solving. We're a global company with a diverse team of experts who are dedicated to delivering powerful solutions to secure cloud-native applications. Our organizational focus is on delivering value to customers, and we believe in working together to achieve our goals.
We're proud to be recognized as a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with accolades ranging from "Best Benefits" to a "Best Company for Happiness". Our commitment to creating an inclusive environment has earned us a reputation as a leader in diversity and inclusion.
**What You'll Do**
As a Senior Customer Solutions Architect, you'll be the trusted advisor to our customers on the blithequark Platform. Your primary responsibilities will include:
* Working with customers to understand their requirements, challenges, and business outcomes, and providing expert guidance on how to achieve their cloud security goals
* Driving adoption and expansion within our customers from a technical angle, including onboarding, implementation, and technical enablement
* Collaborating closely with our Product Managers to influence the product roadmap and ensure that our solutions meet the evolving needs of our customers
* Conducting regular customer visits across EMEA every 4 to 8 weeks to provide ongoing support and guidance
**What You'll Bring**
To succeed in this role, you'll need to bring the following skills and experience:
* Excellent English language skills and the ability to work in remote and international teams
* A track record of owning customer relationships, including implementation and identification of expansion opportunities
* 10+ years of experience as a solutions architect, field engineer, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, with a background in SaaS companies
* Domain knowledge in Cloud Native technologies, including Container, Kubernetes, and Cloud
* 10+ years of experience with DevOps tools such as Terraform, Helm, and API scripting, with a strong understanding of security and monitoring tools such as Prometheus or Falco
**What We Offer**
When you join blithequark, you can expect:
* Extra days off to prioritize your well-being
* Mental health support for you and your family through the Modern Health app
* A great compensation package
**Why Join Us?**
We're not just looking for someone to fill a role – we're looking for a team member who shares our passion for cloud security and our commitment to delivering exceptional customer experiences. If you're a driven and talented professional who is eager to make a difference, we encourage you to apply.
**Additional Information**
We're an equal-opportunity employer, and we welcome applications from diverse candidates. If your experience doesn't perfectly match the job description, don't worry – we're always open to exploring other options. Your background and passion will set you apart, especially if your career path is different.
Some of our Hiring Managers are globally distributed, so an English version of your CV will be appreciated. We're committed to creating an inclusive environment, and we're proud to be recognized as a leader in diversity and inclusion.
**How to Apply**
If you're ready to join a team of cloud security experts who are passionate about delivering exceptional customer experiences, click the link below to apply.
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