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(Remote Part-Time) Call Center Representative - Work At Home – USA Remote Jobs

Remote, USA Full-time Posted 2025-11-21
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We are seeking a friendly and professional Call Center Representative to handle inbound and outbound calls from home. Your role is to assist customers, provide information, solve issues, and maintain a positive company image. You should be able to communicate clearly, stay patient, and manage calls efficiently.

Key Responsibilities:

  • Answer incoming customer calls and provide accurate information
  • Make outbound calls to follow up on inquiries or sales leads
  • Record call details, customer requests, and feedback
  • Resolve customer questions, complaints, or concerns professionally
  • Transfer calls to relevant departments if needed
  • Meet daily/weekly call performance targets
  • Maintain confidentiality of customer information

Skills & Requirements:

  • Good communication skills (voice clarity & polite tone)
  • Ability to handle multiple conversations professionally
  • Basic computer skills (typing, email, call handling software)
  • Stable internet connection and quiet workspace
  • Previous call center experience is a plus, but not required
  • Must be reliable, responsible, and willing to learn

Working Hours:

  • Flexible part-time schedule (depends on shift availability)
  • May include evening or weekend shifts depending on company needs

Benefits:

  • Fully remote work (no travel required)
  • Training provided for beginners
  • Growth opportunities for long-term roles
  • Incentives, bonuses, and performance rewards

(Remote Part-Time) Call Center Representative - Work At Home


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