Experienced Customer Care Professional – Remote Customer Support and Sales Specialist for Exceptional Client Experience

Welcome to blithequark: Where Your Career Journey Begins

At blithequark, we believe that with the right support, individuals and organizations can achieve extraordinary things. As a global and diverse community of professionals, we are committed to backing our clients, communities, and each other. When you join blithequark, you become part of a dynamic team that values your contributions, leadership, and impact. Here, you'll have the opportunity to learn, grow, and create a career path that is meaningful and significant to you, with benefits, programs, and flexibility that support your professional and personal development.

About the Role: Customer Care Professional

We are seeking an experienced Customer Care Professional to join our team, where you will be the face of our organization, making positive interactions with our clients every day. From arranging unique travel or lifestyle experiences to assisting with their daily needs, you will have the opportunity to develop your skills through industry-leading training and ongoing education. As a brand that prides itself on delivering exceptional client experiences, we are looking for talented individuals who share our values and are passionate about providing world-class, client-first support.

Key Responsibilities:

• Service inbound calls while engaging and conversing with entrepreneurs and leaders, learning about their needs, and suggesting the right blithequark products and services
• Convey high levels of product and service knowledge to communicate suitable product features, benefits, and different components of blithequark's services
• Continuously develop key selling skills, including building rapport, understanding client needs, handling objections, and closing deals
• Provide exceptional client care by responding to inquiries regarding accounts in a fast-paced, organized client care environment
• Report essential account data according to established policies and procedures
• Integrity: Comply with all Administrative and Compliance rules related to servicing and sales practices

Essential Qualifications:

• Customer care experience (2 years+) with a focus on building client loyalty through outstanding listening, consultative relationship building, creativity, and strong written and verbal communication
• Proven success in a customer support and sales environment (2 years+)
• Ability to work in a dynamic metric-driven environment with the capability to multitask and navigate in an electronic environment
• A high school diploma or equivalent is required; education benefits are available

Preferred Qualifications:

• Previous experience in a remote or home-based customer support role
• Strong technical skills, including proficiency in software applications and technology systems
• Excellent problem-solving and analytical skills, with the ability to think critically and outside the box
• Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping you grow and develop in your career. As a Customer Care Professional, you will have access to industry-leading training and ongoing education, as well as opportunities for advancement and professional development. Our comprehensive training program will equip you with the skills and knowledge you need to succeed in your role and provide exceptional client experiences.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and inclusive work environment, where everyone feels valued, respected, and empowered to contribute. Our company culture is built on a foundation of integrity, teamwork, and a passion for delivering exceptional client experiences. As a remote worker, you will be part of a virtual team that is connected, collaborative, and committed to achieving our goals.

Compensation, Perks, and Benefits

We offer a competitive salary range of $25-$35 per hour, as well as a comprehensive benefits package that includes education benefits, flexible work arrangements, and opportunities for professional development. Our perks and benefits are designed to support your overall well-being and help you achieve a healthy work-life balance.

Conclusion:

If you are a motivated and talented individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity to join our team as a Customer Care Professional. At blithequark, we are committed to helping you grow and develop in your career, while providing a dynamic and inclusive work environment that values your contributions and empowers you to succeed. Don't miss out on this opportunity to take your career to the next level and join a team that is dedicated to making a positive impact in the lives of our clients and communities.