**Experienced Automotive Customer Service Representative – Remote Opportunity with blithequark**
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! blithequark is seeking an experienced Automotive Customer Service Representative to join our team of dedicated professionals. As a key member of our remote team, you will play a vital role in providing top-notch support to our clients and their customers.
**About blithequark**
blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, our clients, and the environment.
**Benefits of Working with blithequark**
At blithequark, we offer a comprehensive range of benefits to support your personal and professional growth. These include:
* Paid Training to help you develop your skills and expertise
* Competitive Wages to recognize your value and contributions
* Full Benefits (Medical, Dental, Vision, 401k, and more) to ensure your well-being and financial security
* Paid Time Off to recharge and relax
* Employee wellness and engagement programs to foster a positive and supportive work environment
**blithequark and You**
As a Customer Service Representative at blithequark, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
**Did You Know?**
Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit!
**Responsibilities**
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include:
* Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
* Calmly attempting to resolve and de-escalate any issues
* Escalating interactions when necessary and appropriate
* Responding to requests for assistance and/or possible processing payments
* Tracking all call-related information for auditing and reporting purposes
* Providing feedback on call issues
* Upselling if required
**Qualifications**
We're looking for fearless people – people who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:
* Ability to work remotely in a virtual team environment
* 6 months of Customer Service experience preferred
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* Logical problem-solving skills
* Ability to navigate Windows operating systems
* Organization and work prioritization skills
**Work from Home Requirements**
To ensure a seamless and productive remote work experience, you will need to meet the following requirements:
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 25.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 10.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
* Proof of internet speed required
* Clean and quiet workspace
**Be Part of Our blithequark Family**
At blithequark, it is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
**Teleperformance is an Equal Opportunity Employer**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Join our team of dedicated professionals and take the first step towards a rewarding and challenging career with blithequark.
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