Urgently Need Business Transformation Customer Insights (Remote) in Moline, IL
Posted 2025-03-15Job title: Business Transformation Customer Insights (Remote)
Company: John Deere
Job description: There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.
Primary Location: United States (US) - Illinois - Moline
Function: Marketing / Sales
Title: Business Transformation Customer Insights (Remote) - 101500
Onsite/Remote: Remote Position
This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.
Your Responsibilities
As Business Transformation Customer Insights you will play a key role in ensuring we achieve our 2030 Leap Ambitions by collecting quantitative and qualitative customer research and distilling insights that help answer our most challenging questions. In doing so this role will support the evolution of key parts of our business from an up-front, one-time purchase model to one in which cutting-edge technologies and services are sold with a recurring, renewable-license model. The Solutions as a Service (SaaS) model will help customers by lowering upfront costs, allowing them to pay for only what their operation needs, and ensuring our products continue to add value over time.
Within this role, you will:
- Leads statistical research studies of the highest complexity for use by the Business Transformation team and partners throughout the enterprise, including primary, secondary, quantitative, and qualitative research
- Identifies, solicits, and manages relationships with external market research and competitive intelligence vendors, consultants, and suppliers
- Provides data interpretation advice and insight generation to decision makers
- Uses market research to define Deere's Solutions as a Service (SaaS) customer segments in partnership with product teams
- Collects necessary information to forecast customer demand elasticity for new-to-the-world products
- Provides continuous coaching and support (in some cases lead) to strategic market research efforts across the Business Transformation Ecosystem and owns the planning and execution for the Business Transformation Customer Insights workstream
What Skills You Need
- 5 or more years of market research experience for technology-driven, recurring revenue products
- Ability to use statistical analysis & principles to make recommendations from data
- Excellent communication, documentation, organizational and interpersonal skills, with proven ability to take initiative to build strong and productive relationships and communicate clearly to audiences of all levels
- Ability to travel up to 25% of the time
- Industry experience in agriculture, construction, robotics, automation, or autonomy
- Succinct and clear communication - simplify complex topics into messages that are understood and are remembered by a broad and diverse audience
- Intellectual curiosity - explore the entire solution space to discover creative solutions to difficult problems
- Problem solving tenacity - persistence to overcome challenges
- Comfort with ambiguity - experience in fast-paced environments where new information surfaces weekly
- Logical thinking - can frame and break a problem into components, prioritize and solve them, and communicate simply and clearly
- Self-directed - takes organization objectives and plans own work
- Bias to action - demonstrated ability to take and execute ideas
- Self-awareness - comfortable acknowledging strengths and opportunities and openly willing to acknowledge mistakes, learn from them and move on
Ideally you will have a degree or equivalent related work experience in the following:
- Bachelor's degree
At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:
- Flexible work arrangements
- Highly competitive base pay and performance bonuses
- Savings & Retirement benefits (401K and Defined Benefit Pension)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.
ACA Section 1557 Nondiscrimination Notice
The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.
Expected salary:
Location: Moline, IL