Want Manager, Technology Solutions (1st Shift) - Scottsdale/Remote in Scottsdale, AZ
Posted 2025-03-14
Remote, USA
Full-time
Immediate Start
Job title: Manager, Technology Solutions (1st Shift) - Scottsdale/Remote
Company: APL Logistics
Job description: Overview:
Our ideal Technology Solutions Manager candidate would have the opportunity to work remote from any location with proximity to either of our hubs in New Jersey, Atlanta-GA, Chicago-IL, Dallas-TX, Los Angeles-CA, Detriot-MI, Scottsdale or Phoenix-AZ. The Technology Solutions Manager reports to the Director, Technology Solutions and is responsible for customer-facing technology solutions and perform technology product owner roles. These customer facing platforms include, but not limited to: Logistics SuperSuite+, Transportation Management Systems, Warehouse Management Systems, and Integration (EDI/API) services. For this position, there will be a heavier focus on Land Transportation Management Systems and services.
Customer facing responsibilities include:
- Pre-Sales Support ? RFI/RFP Preparation, Presentation Preparation, Solution Strategy etc.
- Sales Support ? Collaboration with product owner and sales leads to create technology solutions pitch to customers, perform application demonstrations in support of the sales process and requirements discovery.
- Post-Sales Support ? Requirements discovery, documentation, and solution design collaboration with business and technical teams (Scope of Work, Business Requirements Documentation etc.)
- Implementation Support ? Identifying and validating IT business solutions to meet customers? implementation requirements. Collaboration with IT, Customer Support and Operations. Assist in setup and training
- Post Implementation Support ? key/strategic account support for new technology requirements and solution design.
- Participates in User Acceptance Testing (UAT) on behalf of customers and provides feedback on application releases and rollouts.
Working with the commercial product owners and capability leaders to identify technology solutions to meet business and financial objectives. The Technology Solutions Manager will drive the development of the strategic application roadmap and deliverables working with the architecture and development teams.
Technology product management related responsibilities include:
- Determine investment opportunities based on business and financial objectives.
- Create and manage roadmap of prioritized future capabilities.
- Identify technology solutions to meet business and financial objectives.
- Ensure alignment with company?s maxims and enterprise technology standards.
Qualifications
Required Education:
- A bachelor's or master's degree in any of the following disciplines: computer science, information technology, supply chain engineering or supply chain logistics.
- Minimum 7 years of well-rounded technology, logistics operations and customer-faced experience.
- Establishes and maintains support from key stakeholders within and across relevant business units to identify, then achieve, product objectives and outcomes, consistent with the relevant cultural norms.
- Builds both formal and informal professional networks among relevant internal and external stakeholders and influencers, in a manner designed to maximize the success of the product.
- Develops product strategies, vision and roadmaps that align with the architecture and technology direction of the enterprise.
- Has a broad perspective that informs product definition and delivery ? from both customer insights and business model design ? balancing these perspectives consistent with business profit and loss or internal goals.
- Considers product-line/business unit and enterprise priorities, strategies, goals, emerging technologies, industry trends and economic viability across the relevant product portfolio.
- Understands ? and can operate within ? the domains of any core technologies that the product requires to deliver capabilities (artificial intelligence or machine learning, for example) if required.
- Is effective in translating technical language into business language as needed to bridge the gap between business and technical professionals engaged in the full product value stream.
- Engages business units and enterprise management on resolving trade-offs of scope, priority, business and technical risk, and business impact of dependencies among multiple products.
- Is effective at conveying the product vision and other messages requiring action, in a way that brings people on board with the vision and builds their enthusiasm about fulfilling it.
- Experience working in a global environment.
- Good working knowledge of logistics operations
- Great written and verbal communication skills
- Financial and technology acumen regarding product development
The typical salary range for this position is: $104,860 - $120,000.
The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
- PTO
- Company Bonus Plan
- 401(K) SAVE Plan
- Annual Fixed Contribution
- 8 paid holidays
- Medical, Dental, Vision, and Life & Disability coverage
- Voluntary Benefits
- Accident/Critical Illness/Hospital Indemnity Benefits
- Tuition reimbursement and student loan assistance
- Employee Assistance Program (EAP)
- Health Savings Account (HSA) with employer funding and wellness incentives
- Flexible Spending Account (FSA)
- Employee Referral Program
Expected salary: $104860 - 120000 per year
Location: Scottsdale, AZ