Want program manager, Ops Excellence - Foundations (Remote) in Seattle, WA

Job title: program manager, Ops Excellence - Foundations (Remote)

Company: Starbucks

Job description: Now Brewing ? Program Manager, Ops Excellence, Foundations #tobeapartner



From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.



This program manager will lead a team responsible for the Foundation of Ops Excellence. This includes work such as work methods (Approaches), tools (Retail Guide), and knowledge base (Steps to Excellence). This team is also a shared service and supports other team across the organization operationalize efforts to support our retail partners.



As a Program Manager, you will?



Strategize, Prioritize, & Plan ? You will develop priorities, make plans, and adjust to ensure alignment of programs and projects with cross functional teams, company goals, and strategies as well as communicates to all relevant stakeholders. This requires leading high performing, cross-functional, often globally distributed teams to deliver complex, multi-year, multifaceted objectives.



Manage key stakeholders ? You will work with many levels of leader and stakeholders to ensure the program is meeting key objectives and is on track. You will drive alignment across multiple senior leaders and influences cross-functional teams to support new ideas and decisions.



Lead People & Collaborate ? You will role models a positive and productive work environment, be



able to easily adjust to team dynamics, and coach others to do the same. Develops and inspires cohesive teams committed to delivering the best for their project and overall program(s).



Qualifications



We?d love to hear from people with:



? Ability to work in ambiguous, innovative, and high stakes environment



? Ability to build strong cross functional relationships



? Ability to zoom in and out, understanding key detailed information while maintaining a broad perspective



? Experience working through ideation, problem solving and decisions with multiple groups and leader levels



? Experience leading complex large programs and projects



? Coaching, providing clear direction, and leadership support to team members



? Strong track record of performance, agility, and aspiration



Summary of Experience for program manager:

• Application of industry-based project management methodologies and tools (8 years)


• Building, leading and mentoring teams (8 years)


• General business experience in large, matrixed organizations (8 years)


• Managing complex large-scale business or information technology projects (8 years)


• Requirements gathering and analysis (8 years)


• Working with end-users to define work flows and integrate business processes and technology into effective business solutions (8 years)


• Mentoring other project managers in program and project management (6 years)


• Systems and process analysis, design and deployment (6 years)

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What?s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.



If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to four days per week and leverage the office 1-2 days per week, on average.



Required Knowledge, Skills and Abilities

• Ability to communicate clearly and concisely, both orally and in writing


• Ability to lead and mentor team members


• Strong problem-solving and analytical skills


• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities


• Ability to establish cross-functional, collaborative relationships with business and technology partners


• Knowledge of basic business principles and company goals and objectives


• Knowledge of integration tools and methods


• Knowledge of system testing and test plan development


• Ability to lead complex program and project efforts to completion


• Ability to negotiate and influence


• Advanced knowledge of program and project management principles

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.



Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Expected salary:

Location: Seattle, WA

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