Looking for Academic Support Administrative Assistant in USA

Job title: Academic Support Administrative Assistant

Company: Johns Hopkins University

Job description: The Office of Academic Support helps undergraduates thrive in a competitive academic environment through a variety of programs that focus on building skillsets around academic success. The Office of Academic Support offers small group and one-on-one peer to peer services through the PILOT Learning Program (PLTL), The Learning Den Tutoring Program, and The Study Consulting Program. The Office of Academic Support also supports Arrive and Thrive: Introduction to Hopkins, which is a large freshman seminar course that integrates learning strategies, technologies, and personal support to enable students' successful transition to college-level study.



We are seeking an Academic Support Administrative Assistant who will have a dual reporting structure and will report to the Assistant Director of Academic Support for the Learning Den Tutoring Program and the Assistant Director of Academic Support for the Study Consulting Program. The Administrative Coordinator is responsible for overall administrative support of the Learning Den, Study Consulting, and Arrive & Thrive academic support programs.



Specific Duties & Responsibilities

• Assist with the coordination of daily tasks to support peer led academic support programming.


• Provide calendar management support for the Assistant Directors.

• Assist with the recruiting, hiring and training of tutors and study consultants, Arrive & Thrive instructors and peer leaders.

• Support organization of the student staff recruitment and interview process including setting up and facilitating interviews for new tutors, consultants, and leaders.


• Manage student payroll transactions, including salary changes, hiring and termination of student staff.


• Utilize TimeSheetX to review student staff timecards and execute payroll for 200-250 student staff twice per month.


• Assist with back-end and administration support of academic support platform Panji.


• Assist with the coordination of finals study space programming.


• Assist with event set-up, vendor relations and overall planning for program training and events.


• Organize schedule of room locations on campus for tutoring and mentoring sessions.


• Review tutor and consultant logs, time logs, and student attendance documents.


• Create and maintain file organization in One Drive for both programs.


• Maintain website updates and manage social media accounts for marketing purposes.


• Schedule and organize student advisory board meetings.

• Assist with mid-semester, end of semester, and academic year end data collection and reports.


• Assist with request for students to join academic support programs via tutor requests, study consultant intake process, program registration and student triage process.


• Performing other duties as assigned.

Special Knowledge, Skills, & Abilities

• Exceptional oral, written and interpersonal communication skills.

• Demonstrated organizational skills with proven ability or prioritize workload.

• Ability to work collaboratively as part of a team.

• Ability to interact in a professional manner with faculty, students, staff and the public. Ability to multitask and work independently is essential.

• Excellent computer literacy, word processing and spreadsheet skills.

• Experience in administrative support in an office setting, including maintaining multiple calendars, maintaining a filing system, and working with confidential materials.


• Ability to remain calm and respond quickly to changing needs and to balance competing responsibilities.


• Strong attention to detail and accuracy.


• Ability to work independently.


• Highly organized and the ability to work under pressure.

• Knowledge of SAP and TimeSheetX.

• Knowledge of JHU administrative policies and procedures.

Minimum Qualifications

• High School diploma or GED required.


• Three years related experience required.


• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.



Preferred Qualifications

• Some post-secondary education, associate Degree, or bachelor's Degree desired.

• Some college work preferred to assure work competence and familiarity with an academic environment; or an equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this job.

• Experience working in a university setting.

Classified Title: Administrative Coordinator

Job Posting Title (Working Title): Academic Support Administrative Assistant

Role/Level/Range: ATO 37.5/02/OE

Starting Salary Range: Min $18.00 - Max $33.50 HRLY (Commensurate with experience)

Employee group: Full Time

Schedule: Monday - Friday, 8:30am-5pm

Exempt Status: Non-Exempt

Location: Hybrid/Homewood Campus

Department name: Academic Advising

Personnel area: School of Arts & Sciences



Total Rewards

The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:



Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.



**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.



The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.



The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .



Equal Opportunity Employer



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



EEO is the Law

Learn more:



Accommodation Information



If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit .



Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit .



The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.



The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.



Note: Job Postings are updated daily and remain online until filled.



Hybrid

Expected salary: $33.5 per hour

Location: USA

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