Looking for Academic Success Advisor in Tempe, AZ

Job title: Academic Success Advisor

Company: Arizona State University

Job description: Department Name



Academic & Career Success T



Job Description



ASU's Mary Lou Fulton Teachers College is seeking a qualified, collaborative, and student-centered individual to provide academic advising and related student services as a part of an academic advising team for online graduate students in Master's degree programs. The Office of Academic and Career Success, Graduate Services is responsible for providing exemplary academic advising and support to students in our master's degree and graduate certificate programs. Our unique team-based advising model focuses on personalized engagement to deliver exceptional service and support for every learner we serve. The team-based advising model also contributes to creating a dynamic and positive environment for team members, where collaboration and support are hallmarks of the staff experience. Under general supervision, the Academic Success Advisor will serve as a key contributor to increasing student retention and graduation, and supports online students in making timely progress toward a degree through a range of online academic counseling and support strategies.



This position is based at either the Tempe or West campus, with required occasional travel to the campus other than the assigned campus. Campus assignment will be confirmed in collaboration with the candidate hired at the time of the employment offer. Travel to other campuses may be required as well.



Requisition ID



95062BR



Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work.


• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.

Minimum Qualifications



Bachelor's degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.



Category



02



VP Code



PROVOST/WEST CAMPUS



Scope of Search



Open



Desired Qualifications

• Evidence of a Master's degree in counseling, higher education, or closely related field from a regionally-accredited college or university


• Experience working with online graduate students


• Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes.


• Experience in working effectively in an environment subject to quickly changing priorities


• Experience in providing thorough and complete attention to detail, following multi-stepped processes, and maintaining accurate records


• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.


• Experience in student service orientation.


• Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods.


• Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and other interested parties.


• Evidence of effective communication skills.


• Experience in demonstrating sensitivity to needs of a diverse student population.

Close Date



14-September-2023



Grant Funded Position



This is not a grant funded position and is not contingent on future grant funding.



Full-Time/Part-Time



Full-Time



Essential Duties

• Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program.


• Provides guidance to students on course selection, registration, and satisfactory academic progress using iPOS, PeopleSoft, and Salesforce.


• Assists with academic program development and implementation.


• Monitors student academic progress through a variety of reporting tools; works closely and collaboratively with students, faculty, and staff to ensure academic success.


• Working under limited or minimal supervision, coordinates with other members of the assigned advising team to handle problems, provide guidance and advice to students.


• Responds to student questions and concerns in a timely manner; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion.


• Functions as a member of an academic advising team that serves as primary liaison to connect students with academic personal resources such as tutoring, financial aid, counseling and career services; provides follow-up to ensure satisfaction with and effectiveness of services.


• Works collaboratively and collegially with assigned advising team and with other academic units and services throughout the university to facilitate comprehensive student support.


• Maintains student files and records on computer-based databases.


• Utilizes a variety of university data and programmatic direction to promote student academic success.


• Collaborates with Teachers College internal and external partners to promote education programs.


• Interprets and explains college and university policies and procedures related to admission, advising, student success, and degree completion.


• Prepares and presents at orientations for new students.

Salary Range



Depends on experience



Instructions to



Application deadline is 3:00PM Arizona time on the date indicated.



Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.



Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.



ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.



Only electronic applications are accepted for this position.



IMPORTANT NOTE: What is the meaning of ?equivalent combination? in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.



Job Family



Advising & Admissions

Expected salary:

Location: Tempe, AZ

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