Looking for PROGRAM OPERATIONS SPECIALIST in Seattle, WA

Job title: PROGRAM OPERATIONS SPECIALIST
Company: University of Washington
Job description: If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email and we will be happy to assist you.

PROGRAM OPERATIONS SPECIALIST

PROGRAM OPERATIONS SPECIALIST
Req #: 226031
Department: UW CHINESE FLAGSHIP PROGRAM
Job Location: Seattle Campus
Posting Date: 08/24/2023
Closing Info: Open Until Filled
Salary: $4529 - $4957 per month
Other Compensation:
Shift: First Shift
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website,

Although open until filled, priority application date is September 7, 2023.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Chinese Flagship Program at University of Washington, Seattle, seeks to fill a full-time program administrator position to begin as soon as possible or by 9/16/2023 at the latest. University of Washington (UW)'s Chinese Flagship program provides undergraduate students the opportunity to attain professional level language proficiency through classroom learning, extracurricular activities, and overseas study, including an entire year in China.

This position is grant funded and is projected to be funded through May 31, 2024, with possibilities of renewal.

RESPONSIBILITIES:

Perform professional level program administration and management (30%)

• Carry out administrative duties, including, managing, maintaining, and monitoring the budget and providing financial reports as requested by the director or other decision makers.

• Facilitate program articulation with administrative structures. Serve as the main liaison between the program and the University's Study Abroad and Student Aid offices. Serve as the primary liaison with the Humanities Academic Services Center (HASC) and advising offices in other academic units. Maintain relationships with relevant advising groups on campus.

• Produce annual reports and regular status updates on the program as required by the funder. Gather and analyze data as needed for reporting and program assessment and refinement.

• Plan and run incoming and current student orientation programs, events, and meetings. Coordinate with campus partners and local educational agencies (such as high schools) for outreach, special events, and student services.

• Represent the program at student orientations and other events as appropriate. Design, develop, and maintain applicant and student databases.

• Attend annual national meeting for Language Flagship programs; visit Flagship study abroad programs abroad and/or overseas Capstone program(s) if necessary.

Provide student services to ensure program success (30%)

• Serve as the main liaison for the program to anticipate and resolve problems.

• Provide advising to incoming and current students in course selection, planning, and financial aid.

• Coordinate annual spring review of current students by faculty; coordinate and deliver formal language proficiency assessment of current students at year-end and pre- and post-summer programs; work with program directors and faculty to recommend action for students who are having academic difficulties.

specialized knowledge about the Flagship program, and student advising to allocate resources for program support and development (20%)

• Participate in outreach, recruiting, or other events for current and prospective students.

• Assist in developing communication materials, including handouts, student guides, website updates and articles. develop and maintain the program's web pages and other systems for disseminating funding opportunities to current and incoming students.

• Serve as primary liaison and advisor for student groups (graduate student organizations, undergraduate advisory councils, etc.).

• Liaison and coordinate with other academic programs, such as Study Abroad, alumni programs, career services, etc.

• Ensure that the program conforms to institutional and department policies and regulations by performing regular internal reviews.

Tutor recruitment, hiring and supervision (20%)

• Advertise the tutor positions to inform interested applicants regarding tutoring opportunities and application requirements.

• Update job announcements and application process as needed, including updating the program website, application forms, and online submission processes.

• Work with the program directors and faculty members to facilitate decisions on tutor hiring.

• Monitor tutor staffing, making arrangements for replacement or additional tutors when necessary throughout the year.

• Organize tutor orientation each year together with the program director.

• Perform other duties as assigned.

Supervisory Responsibility

• Supervise tutors, approve time sheets in Workday.

MINIMUM REQUIREMENTS:

• Bachelor's degree, preferably in Business Administration, Public Administration, Arts and Sciences or any related field; native/near-native proficiency in both English and Chinese.

• At least one year of work experience in program administration in higher education.

ADDITIONAL SKILLS:

• Candidates must be team players willing to collaborate and able to communicate well with diverse audiences.

• Advanced proficiency with Microsoft Word and Excel.

• Proficiency with cloud-based tools (Google docs, Microsoft OneDrive, etc.), and with electronic calendaring systems.

• Ability to exercise independent judgment and be creative in problem solving.

• Flexible, pro-active, and able to represent the Program professionally and effectively to UW campus partners and beyond.

• Experience in managing budgets.

• Ability to organize and prioritize tasks and think critically and problem-solve independently utilizing strong time management and organizational skills. Ability to adapt quickly to changes in work requirements and assignments.

• Excellent oral and written communications skills.

• Competency in Microsoft Office applications, including Word and Excel.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select ? to this position?. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your ?My Jobs? page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
Expected salary: $4529 - 4957 per month
Location: Seattle, WA

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