Looking for Senior Student Success Specialist, Yuma (Yuma, AZ) in Yuma, AZ

Job title: Senior Student Success Specialist, Yuma (Yuma, AZ)
Company: University of Arizona
Job description: Senior Student Success Specialist, Yuma (Yuma, AZ)
Posting Number req17202
Department Distance Education
Department Website Link
Location Yuma
Address Yuma, AZ USA
Position Highlights

The Senior Student Success Specialist is a student-focused professional who helps maintain, strengthen, and expand University of Arizona Online, Distance, and Continuing Education (ODCE) programming in Yuma, Imperial, and LaPaz Counties. As a Student Success Specialist, this position guides individual and cohorts of students in a high-contact student coaching and advising environment. The Specialist utilizes best practices in the field of student success by facilitating structured sessions and providing student-led discussions on goal setting, academic life balance, finances, study strategies, workforce/career conversations and directing students to supportive programs and services institution wide with a focus on developing local opportunities for engaged learning and growth. As a part of the student-specialist relationship, the Student Success Specialist provides advising, financial aid support, and career development for current and prospective students. Occasional travel within the region is required.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .
Duties & Responsibilities

Duties and Responsibilities:

• Success Coaching & Advising:

• Connect students to, or provide, developmentally and situationally appropriate support services and follow up on outcomes.
• Build strong relationships with students by focusing on student driven development and growth.
• Using data informed proactive outreach, create continuous and systematic improvements to the individualized student experience.
• Provide financial aid support to students, guiding them through funding opportunities and assisting them with completion of requirements to ensure retention.
• Develop and implement student success and outreach plans that utilize proactive strategies to re-engage students who need additional support.
• Develop campus relationships with partner departments and colleges to ensure developmentally appropriate student support and advising services for distance campus students.
• Provide regular and year-end reports to Distance leadership and appropriate academic and central departments.
• Monitor academic progress of students by analyzing progress reports from learning management system/self-reported measures, determining eligibility and satisfactory progress toward degree, identifying current and potential needs or problem areas (e.g., study skills, tutoring), and referring students to appropriate campus resources for assistance.
• Interpret and advise on department, college, and university policies and procedures to students.
• Coordinate with faculty and college advising directors on student progression, course schedules, and transfer evaluations.
• Collaborate and maintain communications with academic advising and student success teams to stay current with admissions, financial aid, and advising policies and procedures and provide consistent services.
• Work with the program operations team to develop and facilitate videos/webinars and other communications for regional prospects and students using various multimedia.
• Create and maintain a University of Arizona Yuma student culture by planning events for students and creating opportunities for students to explore the local community.
• Partner with non-profits and companies to provide students with local resources and services based on specific needs.
• Other related duties as assigned.
• Enrollment Management:

• Provide information to clientele for University of Arizona Online, Distance, and Continuing Education programs, including 2+2 programs, transfer articulation, distance education modalities, joint enrollment with community colleges, higher education costs, financial aid and scholarship opportunities, credit outreach courses, and specific degree programs.
• Maintain and monitor student data to track enrollment, retention, and graduation.
• Support the region recruitment professionals and enrollment counselors with events such as open houses, orientations, information sessions, tours, community outreach, etc.

Knowledge, Skills, and Abilities:

• Dynamic, entrepreneurial self-starter
• Excellent verbal and written communication skills
• Collaborative team-builder and team player
• Keen aptitude for problem solving through investigation and understanding of needs and conditions
• Knowledge of routine computer applications and software, including student information systems and customer relationship management systems
• Active listening skills with ability to facilitate student conversations

Minimum Qualifications

• Bachelor's degree AND 3 years of related experience OR any equivalent combination of experience, training and/or education.
• Position requires occasional travel for work and driving of personal and university vehicles.
• Ability to drive according to the University

. * Fingerprint clearance required and to be completed once hired.

Preferred Qualifications

• Bilingual in Spanish-English.
• Experience in university or community college student support services and/or advising.
• Experience developing and implementing student success programs for adult learners.
• Experience using call dialing technology.

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job FTE 1
Work Calendar Fiscal
Job Category Student Services
Benefits Eligible Yes - Full Benefits
Rate of Pay $53,039 - $55,000
Compensation Type salary at 1.0 full-time equivalency (FTE)
Grade 7
Career Stream and Level PC2
Job Family Student Support
Job Function Student Services
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to job duties)
Number of Vacancies 1
Target Hire Date 10/9/2023
Expected End Date
Contact Information for Candidates Carla Holloway
[email protected]

Open Date 8/8/2023
Open Until Filled Yes
Documents Needed to Resume and Cover Letter
Special Instructions to Applicant
Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.
Expected salary: $53039 - 55000 per year
Location: Yuma, AZ

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