Require Contractor, Student Supports in Dallas, TX
Posted 2025-03-15
Remote, USA
Full-time
Immediate Start
Job title: Contractor, Student Supports
Company: The Commit Partnership
Job description: Dallas County Promise
Contractor, Student Supports
The Dallas County Promise at the Commit Partnership is looking for a student-centered, results-oriented individual to support Commit?s goal of increasing the number of young adults in Dallas County enrolling in and successfully completing well-matched postsecondary options. The Student Supports Contractor will provide proactive outreach and support to recent high school graduates interested in pursuing a postsecondary option aligned with their career aspirations; coordinate and connect young adults with community and higher education resources; and track progress toward goals, including compiling and presenting results and insights from outreach efforts to the Promise team and broader college access community. Reporting to the Director of Student Supports, the Contractor serves as part of the Promise team and will have opportunities to provide feedback on student support strategy and initiatives.
Responsibilities
Student Enrollment Support:
- Provide college transition counseling in areas including, but not limited to: financial aid application process, college application process, enrollment support, college transfers, and career development.
- Regularly contact assigned students by phone, email, online messaging, and possible personal meetings to address specific needs and troubleshoot transition problems.
- Organize and maintain up-to-date student information on student progress, including milestones and deliverables in Salesforce database.
- Ensure students consistently receive the highest quality of services, that their postsecondary needs are met, and that each student makes satisfactory progress toward program and individual goals.
- Contribute to transition strategies with college leaders/staff to ensure students? seamless transition from Promise team to higher education partner.
- Maintain consistent tracking of outreach and results, including, but not limited to, students contacted, supported, and successfully transitioned to a postsecondary option.
- Develop reports and presentations, based on both qualitative and quantitative data, for internal teams and partners at the school district, community, and higher education institution levels to highlight successes, needs, and progress toward goals.
- Assist with presenting findings to internal teams and external partners, including but not limited to school district college/career readiness staff, community organization leaders, regional organizations, higher ed institutions, and others.
- Associate degree or higher with a strong academic record required
- Proficiency in MS Office (Excel, PowerPoint, Word, Outlook, etc.)
- 2+ years of relevant experience preferred in a public education role, or postsecondary access role (including community-based organizations or institutions of higher education)
- Experience counseling high school or college students preferred
- Bilingual (Spanish) preferred
- Proficiency in all aspects of the student enrollment and financial aid process, especially for Dallas College and Promise partner universities.
- Effective communication and interpersonal skills with the ability to be personable and supportive, particularly working with young adults and students.
- Ability to organize, track, analyze, and articulate data, especially to evaluate and showcase programmatic impact.
- Ability to interact effectively in the community and at multiple levels within organizations, especially organizations serving culturally and economically diverse communities.
- Ability to incorporate feedback from a team, share feedback with a team, and collaborate to improve a team?s work products.
- A degree of personal organization and results orientation that enables success in a quantitative, outcomes-oriented environment.
- A proven ability to exercise sound judgment and work independently on complex initiatives, managing multiple deadlines and communicating up, down, and across the team to ensure goals stay on track.
- Ability to operate with humility, an open mind, and a sense of urgency.
- Belief in the power of education and equity to improve the odds for all children.
Our Mission
We believe that through our actions, Dallas County ? which educates 10% of Texas and 1% of the nation? can be an inclusive and prosperous region where economic opportunity is shared equitably. That?s why our true north goal is that by 2040 at least half of all 25-34-year-old residents of Dallas County, irrespective of race, will be provided the opportunity to earn a living wage.
To increase living wage attainment, we must equitably increase educational success aligned with high-demand jobs, maximizing the cumulative impact from early education all the way to college, career, and/or military readiness and accessing and completing a strong postsecondary education. Our staff aligns community stakeholders around this shared future roadmap ? analyzing data to lift up strategic initiatives that improve policies, practices, and funding that grow our community?s capacity to serve every student more effectively.
Our Story
Founded in 2012, this partnership is the nation?s largest educational collective impact organization, composed of backbone staff and over 200 partners across Dallas County and the state of Texas working collaboratively to solve systemic education challenges. Our staff aligns community stakeholders around a shared future roadmap ? analyzing data to lift up strategic initiatives that improve policies, practices, and funding that grow our community?s capacity to serve every student more effectively.
Together, we work to advocate for excellent and equitable public education that ensures all students ? regardless of race, place, or socio-economic status ? have the power to determine their future and earn a living wage. We do this work through several ventures including Early Matters Dallas, North Texas Tutoring Corps, Dallas County Promise, Texas College Bridge, Dallas Thrives, Commit?s Policy Team, the Texas Impact Network, and several coalitions.
Our Values
Our core values create a mission-driven environment and champion us to do our best work each day.
Integrity - To best serve students, families, and the community we will act honestly and ethically in how we make both internal and external decisions, present data, and communicate with partners.
Equity & Inclusion ? We seek to help transform systems in ways that ensure every student has access to the resources they need. We do this by actively and explicitly working with others to create more equitable outcomes and processes.
Students First - Our decisions are guided by multiple stakeholders, but ultimately rest upon one question: What is in the best interest of students?
Systemic Impact ? We are patient and persistent as we identify the most effective approaches to help create lasting systems change. Once identified, we prioritize and relentlessly attack systemic challenges with efficiency and excellence.
Humility - We embrace the fact that our community?s success depends on our ability to work cohesively with each other and to constantly learn.
Joy ? It is important we bring a constant sense of optimism and have fun while taking on this difficult work.
The Commit Partnership is an Equal Opportunity Employer that seeks to hire individuals with backgrounds similar to that of the stakeholders they serve. As an organization that embraces equity and inclusion, all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, gender, age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, or any other status protected by federal, state, or local laws.
Commit does not sponsor visas of any kind.
Expected salary:
Location: Dallas, TX