Require Student Support Specialist in Orono, ME

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Job title: Student Support Specialist
Company: University of Maine System
Job description: Statement of Job:

The Student Success Team at the University of Maine at Augusta is growing Come join our team as a Student Support Specialist The Student Support Specialist is part of a multidisciplinary, student success team that implements effective systems, programs, and services to reduce barriers and enhance the learning experiences, persistence, and success of UMA students. The efforts of the Student Support Specialist support the retention of UMA students and are grounded in best practices in assisting vulnerable student populations with college persistence, principles of adult learning, and the unique characteristics of UMA's student population.

We are hiring two Student Support Specialists. One position will will specialize as an Academic Success Coordinator and the other will specialize as a Tutoring Coordinator. If you have a preference for one primary assignment or the other, you may indicate which assignment appeals to you more in your cover letter.
  • The Academic Success Coordinator will provide individualized support services including assessment of needs and academic success-related coaching, as well as the development of resources to enhance learning. A full job description can be found
. * The Tutoring Coordinator will manage the tutoring program, instructing students in study skills and providing general support for students. A full job description can be found
.

There is flexibility for these positions to be either located on the Augusta or Bangor campus.

Salary: The hiring salary range for these full-time positions is $42,000 to $45,000 and is commensurate with qualifications and experience.

Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m., evenings and weekends as necessary.

Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a 10% university contribution, and more. View our to learn more.

About the University
UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.

UMA is the third-largest public university in Maine. In addition to its main campus in the state's capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the University of Choice for Mainers of all ages who want to attend college without uprooting their lives.

Qualifications:

Knowledge, Skills, and Abilities:
  • Demonstrated record-keeping and organizational skills
  • Excellent, oral, written, and interpersonal communication skills
  • Demonstrated ability to work independently and as part of a team
  • Computer literacy and ability to navigate student case-related software systems
  • Commitment to student success, diversity, equity, and inclusion
  • Awareness of the principles of effective teaching practices, especially in distance modalities
  • Familiarity with culturally responsive and trauma-informed teaching practices
Required Qualifications:
  • Bachelor's degree or an equivalent combination of training and/or experience
  • Three to five years of experience working in an educational environment or other human services-related field
Desired Qualifications:
  • Master's degree and/or coursework in a related field such as Education, Counseling, Social Work, Psychology, TESOL
  • Experience working with adult learners, English learners, individuals with disabilities, students who are at risk, and/or individuals coming from minoritized backgrounds
  • Experience working in higher education
  • Experience collaborating with multidisciplinary teams/groups within the workplace
Other Information:

Materials must be submitted via " for Position" below. You will need to create an applicant profile and upload:
  • a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications
  • a resume/curriculum vitae
  • contact information for three professional references.
You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form. Incomplete application materials cannot be considered. We are not able to consider applicants who require Visa Sponsorship support.

Review of applications will begin on September 28, 2023. Materials received after September 27, 2023, will be considered at the discretion of the university.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226, TTY 711 (Maine Relay System).

Length:

Fiscal Year (12 Months)

Required Documents:

Resume/CV
Expected salary: $42000 - 45000 per year
Location: Orono, ME

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