Urgently Require Family Coach - Human Services Case Manager (NBP / SFO) in Hillsboro, OR
Posted 2025-03-14Job title: Family Coach - Human Services Case Manager (NBP / SFO)
Company: State of Oregon
Job description: Initial Posting Date: 09/28/2023
Application Deadline: 10/12/2023
Agency: Department of Human Services
Salary Range: $3,482 - $5,054
Position Type: Employee
Position Title: Family Coach - Human Services Case Manager (NBP / SFO)
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Do you want the opportunity to positively impact the lives of Oregonians of need of resources to achieve well-being? If you want a career that makes a difference in the lives of more than 1 million Oregonians, then we invite you to apply today
The Office of Self Sufficiency, which is part of the Oregon Department of Human Services, is looking for a talented individual to serve as a Human Services Case Manager at our Hillsboro location. The ongoing work schedule will be determined by your supervisor will by a hybrid schedule of three (3) days working in office and two (2) days working remotely.
If you have bilingual language skills, you are encouraged to apply All languages are welcomed and utilized to better serve our Oregonians We offer bilingual differential pay, which is an extra 5% of the employee?s base pay upon passing test(s) evaluating your proficiency in a language other than English. Please note, bilingual language skills are not required for this position.
Oregon Department of Human Services (ODHS), A place to belong and make a difference
When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS? overall mission and vision.
We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.
We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more
What you need to qualify
A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field;
OR
A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
An Associate's degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
Three (3) years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Essential attributes
We are looking for candidates with:
Ability to initiate and maintain relationships
Ability to facilitate and support families with tools and resources
Experience working with a diverse population
Capacity to communicate and establish boundaries and set realistic milestones
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Your duties at a glance
The Human Services Case Manager actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each.
As a Human Services Case Manager, you will:
Assist families in becoming independent, healthy and safe though ongoing coaching, collaboration and coordination.
Interview to determine family goals and the need for program services and benefits. Emphasizes that the agency?s services are meant to be a temporary solution to stabilize families and the agency?s long-term goal is to help families to achieve long-term self-sufficiency.
Determine eligibility for each family and maintain up to date information to provide case payments (TANF), food stamps (SNAP), domestic violence assistance (TA-DVS), childcare, and any other programs directly related to the TANF program.
Through assessment and conversations with the individual, identify both short term and long-range career and life goals. Through assessment, determine the individuals skills, strengths and work history in order to create a plan that builds on the goals and moves the individual and family to self-sufficiency.
Working conditions
This job is a fast-paced position that include a high volume of individual and family contact, collaboration with various community agencies, as well as computer entry and tracking and requires cultural/racial diversity and sensitivity.
Employee?s work is conducted in offices, participant?s homes, and other community sites. Employee has contact with a wide range of people including some exhibiting anger and frustration under stressful conditions. Participants may be drug or alcohol-affected and in need of treatment. The employee will be exposed to and need to deal with a range of emotionally charged issues, confronting where necessary.
Must have a valid driver?s license and acceptable driving record. If no driver?s license, must be able to provide alternate method of transportation. Some overnight travel may be required to attend statewide meetings and trainings.
Hours of work may vary from day to day and may include evenings and weekends. Overtime must be pre-approved by a manager.
Application instructions & requirements
Your work history profile resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
Current State of Oregon employees: via your employee Workday account.
If you are not a current State of Oregon employee, view this .
After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements
Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security?s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Helpful information
This recruitment may be used to fill future vacancies.
Have questions about Workday, and want some tips on understanding the state application process? Check out our page.
If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Bonnie Nyssen via email .
Expected salary: $3482 - 5054 per month
Location: Hillsboro, OR