Need Recreation Programs Analyst Green Road -Assistant Director in Raleigh, NC

Job title: Recreation Programs Analyst Green Road -Assistant Director

Company: City of Raleigh

Job description: Job Description



Are you a strong, participatory leader that is friendly, hard-working, collaborative, innovative, sincere, mixed with equal part of customer excellence and sense of humor! Do you excel in creative community-based recreation programs and services? We need you on our Green Road Team!



Serve as Assistant Director of a large City of Raleigh Community Center and Park. Plan, organize, and direct the operations and activities at Green Road Community Center by performing the following duties personally or through subordinate employees.



Green Road Community Center

Green Road Community Center was built in 1985 on 29 acres of land in north Raleigh located next door to a Wake County Public Library. The community center has two full gymnasiums, two meeting rooms, a dance studio, kitchenette and fitness room. The park has two baseball fields, four tennis courts, two sand volleyball courts, an outdoor basketball court, picnic shelter, playground and outdoor restrooms. Green Road Community Center staff manage an elementary aged after school program, a teen after school program, multiple summer camps and special events as well as a variety recreation and educational programs for adults through preschoolers.



Central duties and responsibilities for success in these positions include the ability to dynamically engage the community and conduct outreach to multi-layered economic and demographic areas; to program and market for diverse ages and populations; multi-task amid programming, rentals, and events; communicate effectively with patrons; and lead a team of part time staff that are critical to maintaining operations. Patron program and service needs and expectations vary greatly from site to site.



This position works at a community center that is open 7 days a week. Flexibility is required to be available for staff meetings, facility events, and providing coverage to part-time staff.



Duties and Responsibilities

• Assist with administrative duties to include management of general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs. Assist with procurement of supplies for facility/program operation, record management including personnel files, registration forms, etc. Assist with the coordination of facility rentals and offsite amenities, processing rental inquiry forms, handling refunds, issues and return of deposits. Required attendance at staff meetings, trainings and assigned committees.


• Assist with the management of new and existing facility programs/special events for an 81 hour/week facility. Evaluation of program needs through community engagement, marketing and surveys. Assessment of current programs including review of registration numbers, cost analysis and evaluations. Recruitment of certified instructors/internal partnerships for program implementation. Oversee current programming including curriculum review, scheduling, class observation and instructor evaluation. Management of patron concerns.


• Assist with administration of athletic leagues including marketing, registration and form processing. Recruitment of coaches and scorekeepers. Assessment/draft and assignment of players. Scheduling parent/coaches' meetings, practices, games and tournaments. Equipment/uniform distribution. Oversight of game day operations to include game summary sheets, payroll and field scheduling. Managing inclement weather, evaluation of fields, participant safety and canceling/rescheduling games. Handling patron/coach issues, requests and evaluation review.


• Assist with hiring qualified part time staff through Neogov to include screening, interviewing, testing candidates and processing of appropriate hiring forms. Scheduling staff for required trainings, rentals and shifts to include offsite amenities. Verifying and enter payroll, confirm/review invoices from contracted employees. Conducting annual performance evaluations, address and document disciplinary issues, and conduct regular staff meetings. Supervising of part time staff and volunteers. Supervision of a service specialist or contracted cleaning employee.


• Act as one of the first line representatives of the department through engagement at public meetings and community groups/events. Help represent the facility by interacting regularly with patrons to create connections within the community. Assist with increasing public awareness of recreational programs and opportunities through neighborhood canvassing and events. Participate in opportunities such as design resource teams, public leadership groups and citizen planning committees. Market programs, services, and City of Raleigh part time employment opportunities throughout the community and beyond.


• Assist with facility and park management/maintenance to include regular inspection of park land, unstaffed sites and all facility amenities. Submission of service requests, assessment of facilities before and after rentals, programs and meetings for a 66-81 hour/week facility. Management of facility upgrades and coordination of volunteer projects. Help with upkeep of site's emergency supplies and monthly inspections


• Other duties to include being accessible for after-hours needs such as staff support, response to facility alarms, emergency situations and inclement weather responsibilities. Management of patrons and staff during emergency situations.


• Supervise the work of one service technician or contracted cleaner as well as many part time employees and volunteers in the Parks, Recreation and Cultural Resources Department.

• Valid North Carolina Class C Driver's License with a satisfactory driving record or ability to obtain within 60 days of hire.

• CPR/First Aid/AED/EPI certification


• Certified Parks and Recreation Professional

• Principles and practices of program administration and management.


• Principles and applications of critical thinking and analysis.


• Principles and methods of qualitative and quantitative research.


• Best practices, trends, and emerging technologies.


• Project management principles.


• Modern budget practices.


• Supervisory principles, practices, and techniques (based on assignment).


• Techniques and methods for organizing, prioritizing, assigning, and monitoring work (based on assignment).


• Practices and methods of coaching and leading the work of others (based on assignment).


• Applicable federal, state, and local laws, codes, regulations (based on assignment).


• Customer service principles.


• Specialized equipment relevant to area of assignment.


• Modern office technology.


• Marketing programs.

• Community engagement and conducting outreach to marginalized and underserved populations.

• Working in an environment where community outreach is important factor to engage a surrounding community in the programming opportunities developed.


• Researches, develops, and implements a wide range of innovative, relevant, and effective techniques to engage the community.


• Building and maintaining effective and professional working relationships with community members and community agencies.


• Utilizing judgment in determining and adapting techniques and strategies to deescalate a variety of situations.


• Managing a project or program.


• Gathering data, analyzing findings, and applying logic and reason.


• Coordinating deadlines, prioritizing work demands, and assigning/monitoring work performed.


• Researching industry trends, solutions, and best practices.


• Interpreting, monitoring, and reporting financial information and statistics.


• Authoring and preparing original reports, documents, and presentations.


• Monitoring project schedules, status, and compliance.


• Supervising and evaluating staff performance (based on assignment).


• Training and coaching staff (based on assignment).


• Interpreting and applying applicable laws, codes, regulations, and standards (based on assignment).


• Providing customer service.


• Utilizing a computer and relevant software applications.


• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the public and others to sufficiently exchange or convey information and to receive work direction.

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