Microsoft Customer Service Jobs - USA $30/Hour -
Posted 2025-03-14Microsoft Customer Service Jobs - USA $30/Hour
Post Name: Customer Success Account Manager
Hiring Organization: Microsoft
Industry: Private
Employment Type: Full Time
Salary: $30-$35/Hour
Job Location: Massachusetts, USA
DESCRIPTION:
The Client Experience and Achievement group is presently looking for Client Achievement Record Directors (CSAM) to create, keep up with, and expand upon central associations with key client partners and specialized experts to empower quality arrangement conveyance and well-being utilizing organizations. The CSAM guides and leads discussions to work with the accomplishment of client business goals by utilizing their interest in Microsoft. They will likewise join forces with the Record Group to make a client achievement plan and add to the common client account plan on the side of client goals intended for the client's business change projects and normal to their industry. In addition, the CSAM will: Microsoft Customer Service Jobs - USA?
Influence comprehension of the client's innovation stage and Microsoft's innovation guide to empower client advanced change. Microsoft Customer Service Jobs - USA?
Participate in discussions with clients and exhibits arrangement between client goals and the ongoing Microsoft arrangement of work in the client account.
Led the execution of program arranging and client confronting program surveys, prioritization of commitment, and the board of key partner and chief assumptions to address settled upon client results and record needs. Microsoft Customer Service Jobs - USA?
Cooperate with clients to proactively recognize open doors for development, streamline use, and drive reception.
Microsoft's central goal is to engage each individual and each association in the world to accomplish more. As representatives we meet up with a development outlook, improve to engage others, and team up to understand our common objectives. Every day we expand on our upsides of regard, trustworthiness, and responsibility to make a culture of consideration where everybody can flourish at work and then some. Microsoft Customer Service Jobs - USA
Obligations
Client Relationship The executives
Assembles client, accomplice, and inside partner commitment models. Oversees and additionally upholds central associations with key client partners and specialized experts to empower quality arrangement conveyance and well-being involving organizations with other record group pioneers as a team with additional accomplished partners. Microsoft Customer Service Jobs - USA?
Creates client connections past the ongoing Bound together Help contract shoppers with an emphasis on understanding business needs and how they adjust and understand the business as an incentive for clients and Microsoft.
Recognizes, explores, conveys, and impacts key client specialized and business partners at various levels. Microsoft Customer Service Jobs - USA?
Guides and leads discussions to work with the accomplishment of client business goals by utilizing their interest in Microsoft. Microsoft Customer Service Jobs - USA?
Maps interior jobs to client needs to activity the requirements of clients. Holds, keeps up with, and supports inner partner connections.
Figure out how to lay out chief inner connections.
Creates correspondence procedures for holding business esteem discussions at client chief levels. Microsoft Customer Service Jobs - USA
Accumulates data on the business and Data Innovation goals for client associations to recognize client needs and guide them to suitable arrangements.
Adds to the improvement of a common client account intended to help client targets utilizing organizations with other record group pioneers.
Specialized Pertinence
Grasps recognizes and adjusts Microsoft arrangements, and specialized abilities (e.g., Purplish blue, Current Work, Elements) to client requirements and needs.
Use specialized inclination and industry attention to interpret client associations into client business effects and worth. Microsoft Customer Service Jobs - USA?
Recognizes client situations and lines up with specialized experts to distinguish important cross-cloud innovation arrangements.
Fosters a familiarity with the cloud innovation commercial center, including Microsoft contenders.
Capabilities
Required/Least Capabilities
Four years of college education in Business, Humanism, Brain research, Software engineering, or a related field AND 2+ years of client achievement, arrangement conveyance, practice the executives, client confronting counseling or portfolio the board insight
Or on the other hand identical experience. Microsoft Customer Service Jobs - USA?
2+ long periods of involvement with cloud administrations, especially in Sky Blue, Amazon Web Administrations (AWS), or Google Cloud Stage (GCP).
2+ years working together with Record and Conveyance groups to create and execute client achievement designs that line up with the client's particular business change drives and industry necessities.