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content moderation-

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Scalesforth is a dynamic and innovative company known for its excellence in content management and online engagement. As a leading player in the digital landscape, Scalesforth is committed to delivering high-quality services to clients across various industries. With a strong emphasis on creativity and collaboration, we take pride in maintaining a vibrant work environment that fosters professional growth and success.

Position: Content Moderator

Company: Scalesforth

Job Overview:

Scalesforth is seeking a dedicated and detail-oriented Content Moderator to join our team. As a Content Moderator, you will play a pivotal role in maintaining the integrity of our online platforms by ensuring that user-generated content aligns with our community guidelines and standards. Your expertise will contribute to creating a safe and engaging digital space for our users.

Key Responsibilities:

  • Review and moderate user-generated content on various digital platforms, including social media, forums, and websites, according to established guidelines.
  • Identify and escalate content that violates community standards, ensuring a positive and respectful online environment.
  • Collaborate with cross-functional teams to develop and refine content moderation policies as needed.
  • Provide timely and constructive feedback to users regarding content violations and necessary actions.
  • Stay updated on industry trends and best practices related to content moderation and online engagement.
  • Maintain accurate records of content moderation activities and prepare reports as required.

Required Skills and Qualifications:

  • Strong written and verbal communication skills in English.
  • Attention to detail and the ability to analyze content for adherence to guidelines.
  • Familiarity with social media platforms, online forums, and digital content trends.
  • Ability to make decisions quickly and effectively, especially in sensitive or high-pressure situations.
  • Excellent problem-solving skills and the capacity to adapt to evolving content landscapes.
  • Prior experience in content moderation or a related field is a plus.
  • Bachelor's degree in a relevant field (e.g., Communications, Marketing, Psychology) is preferred.

How to Apply:

If you are a proactive and responsible individual with a passion for maintaining positive online communities, we encourage you to apply for this exciting opportunity. Please submit your updated resume, a cover letter outlining your relevant experience, and any additional information that showcases your suitability for the role.

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