Full Job Description
Remote Data Entry Associate
Working remote, from home.
In this role you will be responsible for:
- Scrubbing, Researching/validating, Data entry and of provider contract records.
- Updating status in the customer systems.
- Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
- Retrieves and enters data from computer/web-based systems, files and other documents.
- Analyzes information collected to identify potential problems and discrepancies.
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
- Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
- Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
- Monitoring of e-mail box and sending responses to inquiries.
Required Skills for this role include:
- 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
- 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
- 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
- An education level of at least a high school diploma or GED.
Preferences:
- Ability to communicate (oral/written) effectively in a professional/office setting.
- Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.
- Time management skills that require the ability to cope with a complex, changing environment.
- Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures).
*** All new hires will be required to successfully complete our training course and demonstrate proficiency of the material.
Required schedule availability for this position is Monday-Friday 8AM-4:30PM. The shift schedule can be changed as per client's requirements.
Job Type: Temporary
Pay: $15.00 - $26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- professional/office related environment: 1 year (Required)
- data entry: 1 year (Required)
- customer service: 1 year (Required)
- AS400: 1 year (Preferred)
Work Location: Remote