(Online Data Entry Job) American Express Virtual Customer Service Jobs $18/Hr

Join the American Express family as a Virtual Customer Service Representative, where your passion for customer satisfaction meets the convenience of remote work. As an integral part of our team, you will contribute to the seamless operation of our customer service department, providing top-notch assistance to our valued cardmembers.

What You Will Do:

Handle customer inquiries and concerns through various communication channels, including phone, email, and chat.
Accurately enter and update customer information into our database.
Resolve customer issues promptly and ensure a positive customer experience.
Collaborate with team members to share insights and enhance overall service quality.

Responsibilities:

Respond promptly to customer inquiries with a customer-centric approach.
Perform data entry tasks accurately and efficiently.
Collaborate with colleagues to address complex customer issues.
Maintain a high level of professionalism and empathy in all customer interactions.

Requirements:

Strong communication skills, both written and verbal.
Proficient in data entry with a keen eye for detail.
Customer-focused mindset with a commitment to delivering excellent service.
Ability to work independently and collaboratively in a virtual environment.
Basic computer skills and familiarity with customer service tools.

Perks:

Competitive hourly rate of $18.
Flexible remote work schedule.
Opportunities for career growth within the American Express family.
Access to employee discounts and benefits.

Benefits:

Health, dental, and vision insurance options.
Retirement savings plans.
Paid time off and holidays.
Employee assistance program for personal and professional support.

Company Review from Employment: Note: To apply for this job, please follow the application process on the official American Express careers website.

American Express is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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