Claims Data Entry Specialist (Typist) - Remote | WFH

We are currently seeking a dedicated and detail-oriented Claims Data Entry Specialist to join our dynamic team in Richmond, VA. This role offers a unique opportunity to contribute to the efficiency and effectiveness of our operations while working within a supportive and collaborative environment.
Schedule...
Monday to Friday, 9 AM to 5 PM (37.5-hour work week)
Initial 90 days on-site; following a review of knowledge and performance, the option to transition to a 100% remote work arrangement may be available.
Role Overview
The Claims Data Entry Specialist plays a crucial role in providing administrative and clerical support to our contact center and various departments. This position is pivotal in ensuring the accurate and timely processing of claims data, supporting the seamless operation of our services.
Key Responsibilities
Accurately enter claim information from various sources into our automated system.
Attach supporting documents to claim files and ensure they are forwarded to the appropriate person or department.
Assist in making necessary adjustments to claims, including voiding claims, changing loss types, dates of loss, and processing other requested changes efficiently.
Provide backup phone coverage, offering assistance and support to customers as needed.
Respond to customer inquiries promptly and professionally via our chat application.
Perform additional support tasks as requested by management.
Requirements
A high school diploma or equivalent is required.
2-4 years of experience in general office work, demonstrating a capability to handle various administrative tasks.
A strong ability to prioritize tasks, meet deadlines, and work effectively under pressure.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is essential.
Excellent communication skills, both written and verbal, with a focus on providing outstanding customer service.

Join Our Team

If you are a self-motivated individual with a keen eye for detail and a passion for supporting operations through effective data management, we would love to hear from you. This position offers the chance to develop your professional skills in a dynamic and supportive environment, with the flexibility of remote work opportunities post the initial on-site period.

We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply.

Employment Type: Full-Time

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