Data Entry III (Remote)

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture... dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

What does a day in the life in Data Entry look like?
? Process orders and verify pricing and availability
? Type accurately, prepare and maintain order documents and records
? Communicate with vendors to ensure orders are allocated promptly and correctly
? Obtain shipping quotes, prepare shipping instructions (BOLs), and schedule pick up for ready orders
? Reconcile open and closed orders in a timely manner
? Research, track and restore documentation when problems or discrepancies arise including lost orders and production delays
? Inform management and compile reports/summaries on activity areas
? Function in accordance with established standards and procedures

What are the required qualifications for Data Entry?
? At least 1 year related experience in a customer service account.
? Track record of over-achieving quota.
? Competency in MS Office, databases and web-based software
? Hands-on experience with spreadsheets and related reports
? Accuracy and attention to detail
? Aptitude for details and numbers
? Ability to perform filing and record keeping tasks
? Data entry and word processing skills
? Well organized

Having these qualifications are helpful, but not required
? Familiarity with Shopify or equivalent e-com experience

Required personal computer/laptop specifications and internet speed
? Processor: Intel i5 or equivalent Ryzen 5
? RAM: 8GB
? HDD: 250GB
? Windows 10 Pro / Windows 11 Pro Operating System: Must be Genuine License
? Windows OS build model 21h2 and up
? Sound card and video card (built-in is okay)
? Minimum 19" of Monitor, preferably 22"
? USB Headset
? Internet Speed at least 25MBPS or higher
? ***Mac Os, Macbooks do not qualify

Apply Job!