Remote Account Support Representative

Job Description:

We are looking for a Remote Account Support Representative to join our team at Apple India. This is a part-time entry-level position based in Delhi, IN. As a Remote Account Support Representative, you will be responsible for providing outstanding customer service to our clients and assisting them with any account-related inquiries or issues.

Responsibilities:
• Responding to customer inquiries via phone, email, or chat in a timely and professional manner
• Resolving customer account issues, such as billing discrepancies, login problems, and account security concerns
• Providing technical support for account-related questions, such as resetting passwords or troubleshooting login issues
• Collaborating with other team members to ensure seamless customer service and support
• Documenting all customer interactions and resolutions in our CRM system

Requirements:
• Reliable and resilient personality traits
• Strong problem-solving and analytical skills
• Excellent... communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in using Microsoft Office applications and CRM software
• High school diploma or equivalent

Benefits:
• Remote work flexibility
• Profit-sharing opportunities
• Life insurance coverage

Working Environment:
At Apple India, we strive to create an environment that sparks creativity and motivation. We believe in inspiring greatness in our employees and providing them with the tools they need to succeed.

Equal Opportunity Statement:
Apple India is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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