Amazon Jobs Part Time/ Customer Success Manager ? Amazon Job...

Amazon Jobs Part Time

As a Customer Success Manager (CSM) in Amazon Vendor Services, you will play a crucial role in supporting and fostering the success of our top vendor partners. You'll be the primary point of contact for assigned vendors, providing strategic guidance, data-driven insights, and operational support to help them achieve their business goals and maximize their sales on Amazon.com. You'll work collaboratively with internal teams across Amazon to ensure a seamless and positive experience for your vendors, ultimately contributing to the success of both Amazon and its vendor partners.

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Responsibilities: ? Build and maintain strong relationships: Develop trust and rapport with assigned vendors, understanding their unique needs and challenges. Proactively engage with them, providing regular communication and updates on their performance and opportunities for growth. ? Drive strategic growth: Partner with vendors to develop and execute tailored... business plans that optimize their product listings, pricing strategies, promotions, and fulfillment processes. Analyze data and offer actionable insights to help them improve key metrics and achieve their desired outcomes. ? Provide operational support: Assist vendors with navigating Amazon's policies and procedures, troubleshoot technical issues, and escalate complex matters to the appropriate teams. Ensure timely resolution of vendor inquiries and concerns.

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Skills:
? Bachelor's degree in Business Administration, Marketing, or a related field.
? 1-2 years of experience in account management, customer success, or a similar role.
? Strong understanding of e-commerce and online retail dynamics.
? Excellent communication, interpersonal, and relationship-building skills.
? Ability to work independently and manage multiple priorities effectively in a fast-paced environment.
? Data-driven mindset with strong analytical and problem-solving skills.
? Proficient in Microsoft Office Suite and other relevant software tools.

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