Senior Software Engineer - Oracle Service Cloud ? Remote Eligible

Posted 2025-06-15

Remote, USA Full-time Immediate Start

Description: ? Plan, design, develop, and support information systems used by the Customer Service organization ? Responsibilities include CRM integration with AWS, testing infrastructure creation, day-to-day troubleshooting of system issues, scripting and development for Oracle Service Cloud CRM, and system documentation and configuration ? Must be familiar with Agile processes and possess strong analytical and problem-solving skills ? Join a team based in Boston, MA Requirements: ? Extensive experience with Oracle B2C Service (Oracle Service Cloud) ? Ability to configure and customize the Oracle B2C Service application ? Develop in-depth knowledge of Chewy business processes and systems environment ? Monitor system alerts and reports to ensure proper functioning ? Follow established best practices for repeatable and scalable business processes ? Interact directly with business users to support solution implementation for business needs Benefits: ? Remote work option within the... US ? Competitive salary and benefits package ? Opportunity to work on innovative projects at a fast-growing company ? Collaborative and inclusive work environment with a focus on personal and professional growth

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