Fully Remote Call Center Representative
Posted 2025-03-15
Remote, USA
Full-time
Immediate Start
- ? *Job Overview:**We are looking for a motivated and customer-focused individual to join our team as a Fully Remote Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls to assist with scheduling appointments and addressing patient inquiries. This is a full-time position that offers the flexibility of working remotely...? *Responsibilities:**
- Answering incoming calls and making outbound calls to assist patients with scheduling or rescheduling appointments
- Providing excellent customer service by addressing patient inquiries and resolving any issues
- Documenting patient information accurately in our system
- Verifying eligibility and benefits
- Following up with patients as needed to ensure satisfaction
- Adhering to all company policies and procedures ? *Requirements:**
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and basic computer skills
- Ability to work independently and as part of a team
- Must have a quiet and dedicated workspace for remote work
- Windows or Mac with an antivirus software and headset
- Good internet connectivity Please note that we are an equal opportunity employer and do not inquire about criminal backgrounds during the hiring process.? *Salary Range:**$7.5 to $9 per hourIf you are passionate about providing exceptional customer service and are looking for a remote opportunity to grow your career, we would love to hear from you. Apply now to join our team as a Fully Remote Call Center Representative