Live Chat Representative - Work from home

Job Description:

We are seeking a dedicated and passionate Live Chat Representative to join our team at Tesla's Fort Worth, Texas location. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support to online users who have inquiries or issues... related to Tesla products and services.

Responsibilities:
• Respond to customer inquiries and provide accurate information through live chat messages
• Assist customers with troubleshooting technical issues with Tesla products
• Provide guidance on product features, pricing, and availability
• Escalate complex issues to the appropriate department or supervisor
• Maintain a positive and professional attitude while interacting with customers
• Meet or exceed performance goals and targets set by the company
• Stay up-to-date on product knowledge and company policies
• Collaborate with team members to improve overall customer experience

Requirements:
• 0 years of experience required; training will be provided
• Strong communication skills, both written and verbal
• Excellent customer service and problem-solving skills
• Ability to work independently and adapt to changing situations
• Strong decision-making skills and the ability to prioritize tasks
• Must have a dedicated home office with high-speed internet connection
• Must be available to work flexible hours, including evenings and weekends

Benefits:
• Visa sponsorship for qualified candidates
• Retirement plan options available
• Joining bonus for new hires
• Opportunities for ongoing learning and professional development

Equal Opportunity Statement:
Tesla is an equal opportunity employer and is committed to diversity in the workplace. We actively encourage applicants of all backgrounds to apply for this position.

Deadline to Apply: May 1, 2024

If you meet the requirements and are excited about the opportunity to work with a leading technology company like Tesla, we encourage you to apply for the Live Chat Representative position today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Live Chat Representative - Work from home posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs

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