Customer Service Associate - Remote Available
Posted 2025-03-14
Remote, USA
Full-time
Immediate Start
Overview:** Join the team at Chewy, America's #1 pet pharmacy, as a Customer Service Associate. As a remote employee, you will be part of a team dedicated to delivering exceptional, memorable, and reliable experiences for pet parents, every time. **Responsibilities:** ? Engage directly with pharmacy customers via inbound calls and other communication platforms... ? Research and problem-solve to determine appropriate solutions for customers, and follow up as needed to resolve issues ? Go above and beyond to "wow" customers, engaging with them and thinking critically to provide solutions while adhering to high safety and regulatory standards ? *Qualifications:** ? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to be your best! **Benefits:** ? Competitive pay and benefits ? Culture of belonging where you will feel valued for your skills and contributions ? Opportunities to build, grow, and unleash your full potential ? Empowerment to lead and foster a culture of continuous improvement, quality, and service ? Recognition for your commitment and hard work
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