Online Communications Specialist

As an Online Communications Specialist at American Airlines Group in Indianapolis, Indiana, you will be responsible for managing the online communication strategies for the company. Your main goal will be to effectively communicate with customers, partners, and employees through various online channels to enhance brand reputation and customer satisfaction.Responsibilities...
• Develop and implement online communication strategies to reach target audiences and achieve business goals
• Create engaging content for the company's website, social media platforms, email campaigns, and other online channels
• Monitor and analyze online engagement and feedback to improve communication strategies
• Collaborate with internal teams to align online communication efforts with overall company objectives
• Stay up-to-date on industry trends and best practices in online communication to ensure the company remains competitive
• Manage online crisis communication strategies and respond promptly to any issues or negative feedback
• Collaborate with external partners and vendors to enhance online communication efforts
Requirements:
• 2 years of experience in online communications or a related field
• Dedicated and resourceful with a strong attention to detail
• Excellent communication skills, both written and verbal
• Creative thinker with the ability to develop engaging content
• Proficiency in using online communication tools and platforms
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Experience with online analytics tools and data analysis
• Bachelor's degree in Communications, Marketing, or a related field
Benefits:
• Vision insurance
• Profit sharing
• Disability insurance
Working Environment:We encourage a spirit of exploration and taking calculated risks for growth. Our team is collaborative, innovative, and passionate about delivering high-quality online communication strategies.Equal Opportunity Statement:American Airlines Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.Deadline to apply: 2024-06-20If you meet the requirements and are looking to join a dynamic team in a fast-paced environment, apply now to become our Online Communications Specialist at American Airlines Group in Indianapolis, Indiana!

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