Technology Technical Support Representative-Work At Home

Employer Industry: Digital Business ServicesWhy Consider this Job Opportunity...
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs
• Opportunity for career advancement and growth within the organization
What to Expect (Job Responsibilities):
• Provide front line, first level, technical assistance for consumers
• Resolve technical problems, within a fast-paced, customer-facing environment
• Troubleshooting and issue resolution assistance with Client service and/or devices specific issues
• Supporting customer needs related to Client specific high-speed internet services and devices
• Demonstrate advanced product knowledge and the ability to solve customer issues
What is Required (Qualifications):
• Over 18 years of age
• HS Diploma or equivalent
• Comfort with desktop computer systems
• Proven oral & written communication skills
• Ability to work independently and multi-task
How to Stand Out (Preferred Qualifications):
• Familiarity with personal computers, operating systems, software, and computer terminology
• Demonstrated problem-solving skills
• Minimum subscribed download rate equal or exceeds 12.0 Mbps
• Minimum subscribed upload rate equal or exceeds 3.0 Mbps
• Clean and quiet workspace
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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