Senior Engineer Consultant
Posted 2025-03-15This a Full Remote job, the offer is available from: United States
When you join Verizon
Verizon is one of the world?s leading providers of technology and communications services, transforming the way we connect around the world. We?re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together?lifting up our communities and striving to make an impact to move the world forward. If you?re fueled by purpose, and powered by persistence, explore a career with us. Here, you?ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
DUTIES: Design, develop and maintain site search applications for consumer and business; perform analysis, write program specifications and develop designs for projects; enable disambiguation proposal and guided navigation for Search; create algorithm based search results... create Maven build file to build the application and deploy it on WebSphere Application Server; developed Natural Language Processing (NLP) model to identified sales vs support contents; create question answer model to assisted troubleshooting; use Spark to build and enhance Machine Learning (ML) technology for search; create dashboard in Grafana and site catalyst to enhance sales matrices, CTR, CIR, data Relevancy tuning to optimize search result; create AnswerBox for helping customer to find right intent at one click and reduce CIR; create ML model to boost search result using click through signal; follow the search area subject matter expert (SME) guidance; follow the industry trends in the Search and Store Locator areas and provide recommendations for future enhancements; develop solutions and make decisions that impact success of projects; work with a team to implement small-to-medium size projects and provide guidance for project planning and configuration; coordinate development activities and ensure timely delivery of modules to business with good quality and report project status to the management; monitor applications, resolve any problems as well as work to proactively prevent problems from occurring; perform systems capacity monitoring and planning.
REQUIREMENTS: Master's or foreign equivalent degree in Computer Science, Information Technology, Computer Applications, or a related field, and 2 years of experience in the job offered or as a Software/Systems Engineer, Software Developer or in a related/similar position. Experience therein to include 2 years performing Search application development using Solr search engine. In lieu of a Master?s degree and 2 years of experience, employer will accept a Bachelor?s or foreign equivalent degree in the fields stated above and 5 years of progressive, post-baccalaureate experience in the above. Experience therein to include 1 year using JavaScript, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing (NLP), and Agile for Scrum. Hybrid role, ability to work from home.
Must Reference: Job # SHSAHS-W
Where you?ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We?re proud to be an equal opportunity employer - and celebrate our employees? differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
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