Remote Customer Service/Call Center Representative

Employer Industry: Security Services
Why Consider This Job Opportunity...
? Salary up to $17.49 per hour
? Access to healthcare benefits, 401(k) plan with company match, short-term and long-term disability coverage, life insurance, and wellbeing benefits
? Paid time off and 6 paid holidays
? Opportunity for career advancement within the organization
? Remote work opportunity
? Chance to work for a company with a long history of saving lives and protecting families and businesses
What To Expect (Job Responsibilities)
? Verify, respond to, and dispatch on emergency signals
? Answer incoming calls and notify customers of non-emergency signals
? Process basic data changes to customer accounts
? Keep abreast of company and central station policies
? Handle signals from one location/area and TTY stations
What Is Required (Qualifications)
? High School Diploma or General Education Degree (GED)
? Must be licensed to work in all States mandating requirements
? Ability to work weekend, holiday, and shift work, including mandatory overtime
? Proficiency with personal computer, keyboard, fax machine, copy machine, and telephone
? Excellent communication and listening skills
How To Stand Out (Preferred Qualifications)
? 1-3 months of related experience or related training/certification preferred
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