Customer Care Specialist (Remote)
Posted 2025-03-14
Remote, USA
Full-time
Immediate Start
Employer Industry: Telecommunications
- Why consider this job opportunity...
- Competitive pay with opportunities for bonuses
- Extensive benefits package including health, vision, life, and dental insurance
- Robust retirement options and ample time off allowance
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Supportive and inclusive work environment
- What to Expect (Job Responsibilities):
- Answer phones and assist customers with billing, technical, and service inquiries
- Strengthen customer relationships by offering products and services, negotiating, and overcoming objections
- Utilize desktop tools, billing software, and online resources effectively
- Maintain reliable attendance and work flexible schedules, including nights, weekends, and holidays
- Multi-task in a fast-paced and sometimes stressful environment
- What is Required (Qualifications):
- Minimum education of a high school diploma
- 1+ years in a customer-facing role with sales and/or technical experience
- Proficiency in desktop tools, billing software, and online resources
- Strong verbal and written communication skills
- Ability to work flexible schedules and maintain reliable attendance
- How to Stand Out (Preferred Qualifications):
- Experience in a service environment
- Proficiency in keyboarding and multitasking
#Telecommunications #CustomerService #WorkFromHome #CareerGrowth #InclusiveEnvironment
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