Commercial Lines Insurance Customer Service Representative for Transportation Unit

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Employer Industry: Insurance

    Why consider this job opportunity...
  • Competitive compensation package
  • Opportunities for career advancement and growth within the organization
  • Industry-leading healthcare benefits
  • Generous time away and parental leave
  • Supportive and collaborative work environment
  • Active involvement in charitable giving programs
    What to Expect (Job Responsibilities):
  • Provide day-to-day customer service to clients in the Transportation unit
  • Work directly with Producers and Insurance Company representatives to service existing customers
  • Issue Certificates of Insurance and Auto Insurance ID Cards
  • Assist with client inquiries regarding billing, policy changes, and vehicle or driver management
  • Update data in the agency management system and assist in creating renewal submissions
    What is Required (Qualifications):
  • High School Diploma or recognized equivalent
  • Minimum of 2 years' experience in the Commercial Lines insurance industry or related role
  • Strong administrative and computing skills, including proficiency in Microsoft Office 365 (Word, Excel, and Outlook)
  • Effective written and verbal communication skills, with the ability to actively listen and problem-solve
  • Attention to detail and commitment to a high level of accuracy
    How to Stand Out (Preferred Qualifications):
  • Bilingual (Spanish and English)
  • Experience with Applied Epic Agency Management software
  • Demonstrated ability to work independently and interact effectively with team members
  • Self-motivated and driven with excellent time management skills
  • Ability to maintain a professional demeanor and positive attitude

#Insurance #CustomerService #CareerOpportunity #CompetitivePay #HealthcareBenefits

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