Student - ITS Knowledge Enablement Assistant

Employer Industry: Higher Education

Why consider this job opportunity...
• Hourly pay up to $15.00
• Opportunity to gain technical writing skills and experience in a service environment
• Flexible remote work option available in multiple states
• Chance to build relationships with existing professionals in the ITS department
• Great opportunity for students looking to start a career in information technology services

What to Expect (Job Responsibilities):
• Handle requests for new knowledge articles and enhancements in ServiceNow
• Develop and write new knowledge articles based on requests
• Update existing knowledge articles through routine maintenance
• Communicate with subject matter experts to verify information for knowledge requests
• Assist in managing the Knowledge Enablement team's queues

What is Required (Qualifications):
• Enrollment in classes as part of an SNHU degree program
• Access to a personal computer and the Internet
• Access to Microsoft Teams

How to Stand Out (Preferred Qualifications):
• Attention to detail
• Self-sufficient with efficient communication skills

#HigherEducation #RemoteWork #CareerOpportunity #TechnicalWriting #Innovation

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